Hospitality Specialist - LanceSoft Inc
Cleveland, OH 44113
About the Job
Duration: 0-12+ Months (Temp to Engage)
Hours: 8 am to 5 pm (Monday to Friday)
Pay Rate: $20.00/Hour on W2
Job Description:
Driving: No
Dress Code: Business casual
COVID Requirements: None
Parking: Parking is the responsibility of the candidate.
Hours: 8 am to 5 pm (Monday to Friday)
Pay Rate: $20.00/Hour on W2
Job Description:
- Responsible for conference room booking and room conflict resolution, book travel, expense reporting
- Conflict management and resolution of conference room bookings
- Work with cross-functional teams (AV, IT, Facilities, Concierge) to coordinate events and client meetings
- Responsible for appearance/maintenance of all hospitality/facilities areas
- Support clients and team through excellent communication and professional level skills
- Prepare for key client visits / liaise with Building Security staff
- Convert monthly volumes into Client’s Monthly Management report along with creating customized reporting for client
- Oversees catering program for sites and ensures quality
- Works closely with Facilities Management to ensure function and maintenance of meeting space. Develops and maintains Standard Operating Procedures for visitor access as well as special requests Ensures SOPs are consistently followed (i.e. mail procedures, visitor access, new hire procedures, office seating)
- Holds Client Lead Communication Meetings: Communicate daily with internal and external clients
- Maintains communication with Site Managers and guides and assists with any employee relations or performance issues.
- Responsible for catering and beverage orders as well as coordinating details with the Hospitality Manager, staff, reception, office support and building management when necessary.
- Process and follow up on all catering orders. Along with providing daily guidance and direction to Hospitality Specialists regarding workflow, catering issues, logistics, events, etc.
- Manage client vendor relationships/validating vendor invoices and submitting for processing.
- Provide advanced administrative skills in typing, proofreading, and editing various documents, coordinates projects, events, firm meetings and other initiatives requiring the ability to work independently.
- Manage and or/assist with various internal and external events and coordinate all office wide special events and projects with identified client
- Create and bring new ideas for firm team buildings events
- Assisting with cleaning kitchens, stocking supplies, and tracking inventory.
- Greet visitors/guests-validate against guest list, provide badge, parking validation as necessary Serve as company concierge in regard to guests, clients, staff, providing tours of facilities,
- Coordinate catering for meetings with support staff and caterers
- Maintain and update company phone & speed dial lists
- Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times
- Where/when appropriate, the individual will also be asked to help with other departmental/non- client business activities
- May assist with daily management of facilities
Driving: No
Dress Code: Business casual
COVID Requirements: None
Parking: Parking is the responsibility of the candidate.
Source : LanceSoft Inc
