Host/Cashier - Peppermill & Western Village

The Host/Cashier is to provide the guest with effective, efficient, friendly service to ensure their return visit.

Duties:

• Sincerely greets each guest.
• Makes eye contact with guest.
• Knows the script and hours/days of operation.
• Completes pre, running, and post shift side work requirements.
• Seats guests in the proper order of arrival.
• Ability to determine guest needs, provide information on seating status, take names and quote wait times accurately.
• Understanding of Dine Time seating system.
• Know all table numbers and the various sections of the restaurant.
• Understanding of the tending functions of the POS system.
• Knowledge of all coupons and specials.
• Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests and employees.
• Ability to use a calculator and balance a bank with a high level of accuracy.
• Genuinely thanks the Guest.
• Adheres to all internal controls, policies and procedures.
• Supports the company culture expectation on delivering 4 diamond service.
• Adherence to all departmental and company policies, including but not limited to the attendance and appearance policy and the code of conduct.

Qualifications:

• Minimum of one-year previous host/cashier experience is preferred.
• Must be available to work any day of the week and any shift.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must possess excellent customer relations and communication skills.
• Must be able to repeatedly lift 15 lbs to chest.

• Must be able to speak and understand English.