Host/Cashier - Norms Restaurants, LLC

Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities:

•  Warmly and graciously greet all guests upon arrival.

•  When possible, open the front door for guests entering or leaving the restaurant.

•  When immediate seating is limited, record guest names and number of people in party.

•  Call out name and number of party when tables become available.

•  Provide guests with estimated waiting time.

•  Accommodate special seating requests for guests whenever possible.

•  Seat guests based on guest preferences and balancing of customer flow in service stations.

•  Tender checks and handling all POS transactions at the cashier station.

•  Answer phones within 3 rings.

•  Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.

•  Relay messages to servers and buspersons as needed.

•  Thank guests as they leave and invite them to return.

  Qualifications:

•  No previous restaurant experience required.

•  Be able to working in a standing position for long periods of time (up to 5 hours).

•  Be able to communicate clearly and effectively in the predominant language(s) of our guests.

•  Must have exceptional grooming habits.