Host/Hostess Part Time - Hyatt Regency Houston West
Houston, TX 77079
About the Job
We are looking for a highly motivated, customer-focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive at the restaurant. They will also support the service team in delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests’ visit; you are the first and last contact they have. This individual must be quick on their feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes, and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area.
- Monitoring the open dining sections of the restaurant for empty and cleaned tables.
- Estimating wait times for guests and monitoring the guest waiting list
- Ensuring that the guest's needs are met while they are waiting.
- Answering the telephone, booking reservations, and moving tables together to accommodate large parties.
- 6 months to a year of restaurant experience in an independent restaurant or hotel is recommended but not required.
- Must be able to communicate clearly with guests, customers, supervisor, and fellow employees.
- Must be able to work a flexible shift schedule to include weekdays, weekends, and holidays.
- This is a daytime position working primarily breakfast and lunch shift hours.
- Must be able to manage guest requests and/or complaints.
Please be advised, we are a large full-service hotel and as such this position requires extended periods on your feet with frequent long walks around the internal areas of the hotel along with considerable physical activity on a continuous basis, up to and including entire shifts.
Excellent Benefits!
- 401k after 90 days, company match to 4%
- Medical/ Dental/Vision Insurance– eligible after 90 days
- Company-paid Life Insurance
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Awesome Vacation and Paid Time-Off Policies
- Hyatt Hotel Discounts Worldwide
- Pyramid Global Hospitality Discounts
- Complimentary Meals and Parking
Pyramid Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Hotel Group does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws.
Compensation Range:The compensation for this position is $11.00/Hr. - $12.00/Hr. based on qualifications and experience.