House Attendant-Turn Down - AC Santa Rosa Downtown
Santa Rosa, CA 95401
About the Job
The House Attendant-Turn Down provides turndown service for guest rooms. Cleans and refreshes guest rooms as needed. Performs other housekeeping duties as assigned.
Responsibilities:QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Provide turndown service to assigned guest rooms and suites
- Clean and refresh guest rooms as needed
- Restock the required number of guest rooms per shift.
- Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Keep all hallways public areas and closets clean neat and vacuumed.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Foundâ€_ according to the standards. Marginal:
- Follow all procedures as outlined by the Housekeeping Manager.
- Other duties as required.
Property Details:
The AC Hotel Santa Rosa Downtown offers a modern design and upscale amenities for sophisticated travelers. Located in the historic Railroad Square, the hotel is easily accessible to Sonoma wine country, and is just 11 minutes from the Sonoma County Airport. The hotel offers a blend of Spanish roots and European style, paired with the authentic urban vibe of Santa Rosa and its surrounding neighborhoods. Enjoy a European influenced breakfast in the morning at the AC Kitchen, and unwind after an active day in the AC Lounge, featuring delicious tapas style shareables and carefully selected local wines. The property features 142 guest rooms and includes a state-of-the-art fitness center, two LEED Certified meeting rooms and a inviting lounge. Guests will enjoy a comfortable patio experience with an outdoor fireplace, large TVs, and comfortable lounge seating. Welcome to the Perfectly Precise Hotel!
Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
