Housekeeping Assistant - Casa de Paz Health Care Center

Job Summary:

Clean resident rooms and other interior and exterior facility areas under the supervision of the Housekeeping Supervisor. Assist in maintaining a positive physical and psychosocial environment for the residents.

Supervisory Responsibilities:

As Housekeeping Assistant you are delegated the administrative authority, responsibility, and accountability necessary to perform your assigned duties.

Duties/Responsibilities:

CUSTOMER SERVICE

· Demonstrates positive customer service when performing the role of the Housekeeping Assistant with residents, family members, facility staff and medical staff.

· Displays flexibility, team spirit, compassion, respect, honesty, politeness and accountability when dealing with residents, family members and facility staff.

· Demonstrates an awareness of and sensitivity for residents' rights in all interfaces with residents and family members.

· Communicates effectively via open, straightforward communication, including use of listening skills and by accessing the appropriate chain of command.

· Seeks validation of knowledge base, quality, decision-making and skill level by actively questioning when necessary.

· Participates in interdisciplinary communication activities; actively listens and actively contributes.

Administrative Functions:

· Ensure cleaning schedules are followed.

· And coordinate daily housekeeping services with other departments.

· Ensure that equipment and supply carts and adequate supplies are property maintained.

· Ensure that lighting is in proper working order.

· And assist others in lifting as requested.

· Clean (including vacuuming, wiping, mopping, polishing, etc.} rooms, offices, and common areas, polish and straighten items.

· Ensure residents' rooms are safe, comfortable, and maintained in an attractive manner and residents' personal items are safeguarded.

· Clean up spills, soiled areas, and other conditions as observed or directed.

· Ensure equipment and wor1< areas are safe; that procedures regarding cleaners or hazardous materials or objects are strictly adhered to and that equipment and supplies are property stored.

· Ensure Universal precautions and infection control, isolation, fire, safety and sanitation practices and procedures are followed

· Promptly report any hazardous conditions, equipment, incidents and accidents.

· Strip, wax, and buff floors as directed, move and replace furniture.

· Clean storage and exterior areas as directed.

Staff Development:

· Participate in educational activities, in-service training, and staff meetings.

· Assist in orientation and training other staff.

Safety and Sanitation:

· Comply with all Company policies related to safety and infection control procedures including the proper use of mechanical lifts, gait belts and personal protective back supports.

Equipment and Supply Functions:

· Report equipment malfunctions or breakdowns to your supervisor as soon as possible.

· Ensure supplies have been replenished in work< areas as necessary.

· Ensure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.

Quality Improvement

· Participate in Quality Improvement activities as assigned

Other Duties:

· Other duties as assigned or needed.

Resident/Patient Rights

· Understand, comply with and promote all rules and regulations regarding residents' rights.

· Promote positive relationships with residents, visitors, and regulators, to include presenting a professional appearance.

· Knock before entering a resident's room.

Expense Control

· Keep abreast of economic conditions/situations, and recommend to the Laundry/Environmental Supervisor adjustments in laundry services that ensure the continued ability to provide quality service.

Education and Experience:

· Related experience at a level necessary to accomplish the job.

· Previous housekeeping experience in a long-term care facility is preferred, but not required.

· Must have the ability to read, write and follow oral and written directions at a level necessary to accomplish the job.

· Must be able to relate positively and favorably to residents and families and to wor1< cooperatively with other employees.

· Must maintain regular attendance.

· Must meet all local health regulations and pass post-employment physical exam if required. This requirement also includes drug screening, criminal background investigation and reference inquiry.

Physical Requirements:

· Must be able to move intermittently throughout the workday.

· Must be able to speak and write the English language in an understandable manner.

· Must be able to cope with the mental and emotional stress of the position.

· Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.

· Must function independently, and have flexibility, personal integrity, and the ability to work effectively with resident/patients, personnel, and support agencies.

· Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.

· Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.

· Must be able to push, pull, move, and/or lift a minimum of 30 pounds to a minimum height of 4 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 15 feet.

· May be necessary to assist in the evacuation of residents/patients during emergency situations.