Housekeeping Supervisor - The Belgrove

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.

At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!

 Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest. 

We are seeking a committed and passionate Housekeeping Supervisor with experience in a luxury hotel to lead and guidethe team to be the best that they can bein accordance with the Belgrove Resort standards of quality.  This is an exciting opportunity for an individual to become part of a team that is always pushing to be the best and always raising the bar. 

 
 The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Some duties include: 

• Managing the housekeeping team: Assigning duties to room attendants, leading the team, and providing daily briefings 

• Inspecting rooms and public areas: Ensuring that all areas meet cleanliness standards and hotel policies 

• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner. 

• Maintaining inventory: Monitoring cleaning supplies and equipment, and ordering supplies as needed 

• Maintaining a positive attitude: Encouraging a positive attitude among team members and guests, and treating them with respect 

• Train, motivate, coach, counsel, & discipline staff members. 

• Maintain a regularly scheduled cleaning program. 

• Update room statuses in the computer. 

• Following policies: Following OSHA regulations and all policies and procedures 

• High School diploma or equivalent required 

• Must be able to read, write, understand and speak the English language 

• Previous supervisory experience in a luxury hotel required 

• General knowledge of cleaning chemicals and their safety preferred 

• Must be able to lift up to 20 pounds and carry up to 10 pounds 

• Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling 

• Strong attention to detail required 

• Must be able to work under pressure and simultaneously prioritize multiple projects 

• Must be flexible in hours and days worked 

• Must be capable of working in a fast-paced environment with multiple interruptions 

• Excellent communication and interpersonal skills with the ability to interact with many types of personalities