Housing Case Manager - Laurel House

The Housing Case Manager provides support to the families in the agency's transitional housing program and rapid re-housing program and helps them prepare for a successful transition into permanent housing. This position provides in-person case management at various locations throughout Montgomery County. The Housing Case Manager also assists families in other Laurel House programs with their efforts to secure and maintain stable housing. The position represents Laurel House in the community by participating in community committee work.

• Provide individual empowerment counseling and case management for families in transitional housing and rapid re-housing;
• Maintain a case load of approximately 25 housing residents
• Assist parents with accessing needed resources for their children (education, recreation, mental health, medical care, etc.)
• Work with program participants to help them create self-determined goal plans; provide assistance and resource referrals to help them achieve their stated goals
• Participate in the selection of program participants
• Gather and keep track of client financial information
• Maintain accurate records of client payments and employment status; collect program fees from transitional housing participants on a monthly basis
• Update financial information every three (3) months
• Maintain complete and accurate records on the status of all transitional housing apartments and furnishings;
• Ensure that necessary maintenance is scheduled and completed
• Implement outcome measurements for the transitional housing program and rapid re-housing;
• Assist clients who are referred by other Laurel House program staff with locating appropriate and affordable rental housing resources for long term housing
• Develop and/or strengthen collaborative relationships with landlords and rental managers to facilitate affordable and available lease options for program participants
• Develop goal plans with clients and assist in follow-up with goals
• Advocate with, and/or assist clients in advocating with other systems as necessary