Houskeeping supervisor - Ocean Sky Hotel & Resort
Fort Lauderdale, FL 33308
About the Job
Location: 4060 Galt Ocean Drive, Fort Lauderdale, FL, USA, 33308
Status: Full-Time
Salary: 17$ per hour
Ocean Sky Hotel & Resort, is a must-visit destination for ocean enthusiasts and hospitality enthusiasts alike. Our ideally located hotel in Fort Lauderdale, Florida, offers much more than breathtaking ocean views. Get ready to experience a unique professional journey, surrounded by a dedicated and passionate team. Join Ocean Sky Hotel & Resort and become part of a company that pushes boundaries to provide our customers with unforgettable moments by the ocean.
Benefits:
- Health insurances
- Rooms discount in all Tidan’s owned property
- One week’s vacation per year
- Discount on food at our restaurant
Reporting to the Director of Housekeeping, the Housekeeping Supervisor oversees the daily operations of the department (arrival/departure/group/VIP) and ensures that company standards are met. This person will work closely with the front desk and engineering department. As the industry is ever-changing, the responsibilities of this position will change and evolve accordingly.
Responsibilities:
- Supervise and coordinate daily housekeeping operations to ensure efficient service delivery.
- Train, mentor, and evaluate housekeeping staff to promote professional development and performance improvement.
- Develop and implement cleaning schedules and procedures for various areas including guest rooms, public spaces, and back-of-house areas.
- Verify and report status and/or discrepancies of rooms
- Conduct regular inspections of premises to ensure compliance with cleanliness standards and identify areas for improvement.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
- Collaborate with other departments to address guest needs and maintain service quality.
- Address any guest complaints or concerns regarding cleanliness in a timely and professional manner.
- Ensure adherence to safety protocols and regulations related to cleaning practices.
- Keep staff / work areas tidy, safe and report any hazard, accident, loss or damage to
- management and observe all requirements under health and safety legislation
- Awareness of guest satisfaction scores and the measure put in place to meet
- department quality targets and objectives
Required Qualifications:
- Proven experience in housekeeping management within the hospitality or industrial cleaning sectors.
- Strong knowledge of floor care techniques and custodial best practices.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Exceptional attention to detail with a commitment to maintaining high cleanliness standards.
- Strong leadership abilities with experience managing a diverse team.
- Ability to work flexible hours, including weekends and holidays as needed.
- Excellent communication skills, both verbal and written.
- Familiarity with hotel operations is preferred but not mandatory.
- English oral and written, is required for this position
- Spanish Speaking is a plus but not required
Languages: English oral and written, is required for this position
Who are we:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en/.
Why join our team:
Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program.
We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.
Department and the hotel you join. A bonus is also provided via our referral program and more.