Human Resources Assistant - MRA Recruiting Services

• Assist with data entry and updates in the HRIS system, including new employee setup and changes ensuring accuracy and compliance.
• Process and coordinate employee engagement initiatives and recognition programs, while helping develop new initiatives and programs to enhance employee involvement.
• Manage various employee support processes, including tuition reimbursement requests, overseeing unemployment claims, and handling wage and employment verification requests, ensuring accurate and timely resolution.  
• Manage various reporting functions including IPEDs, monthly labor reports, and semi-monthly new hire reports.
• Draft, update, and manage HR communications utilizing various platforms, including content for monthly newsletters, College-wide emails, wellness activities, open enrollment and more, maintaining clear and effective communication.
• Oversee the HR email account, providing timely responses to employee inquiries and escalating complex issues as needed.
• Maintain compliance with employment law postings across all campuses, ensuring federal, state, and local regulations are met.
• Support the continuous improvement of HR processes and projects, as well as office and college-wide events and initiatives as needed, including approved staff training and professional development opportunities. 

• Provide comprehensive administrative support to the HR department, including data entry and document management, the upkeep of electronic personnel files, maintaining office supply inventory and the coordination of department mail. 
• Deliver exceptional front line office support by responding to calls, communications, and inquiries from staff, students, and the public, ensuring timely resolution of concerns and needs.  
• Actively participate in and contribute to department and College-wide meetings. Schedule and coordinate meetings and conference registrations for the Executive Director and Benefits and Human Resources Manager.
• Manage and update content on the HR intranet page (The Bridge) and Lakeshore Benefit Resource website.
• Coordinate the photo ID badge process, ensuring prompt issuance, updates, and replacements for new and existing employees. 

• Support employee onboarding processes, ensuring all required documentation, such as employment paperwork and new hire notifications, are completed accurately and on time. 
• Responsible for the preparation of essential materials for new and existing employees, including ordering and ensuring timely delivery of name tags, name plates, business cards, etc. 
• Coordinate and schedule orientation check-ins at regular intervals with new employees, managers and the Executive Director of HR.
• Manage the offboarding process by assisting with the completion of paperwork, communicating departure information, and overseeing the return of college property.  

• Associate degree from a regionally accredited university or college in a related discipline required.  
• One to three years of relevant occupational experience required.  

• None 

• Knowledge of Lakeshore's mission, vision and strategic direction.
• Knowledge of general office procedures, including document management, data entry, and correspondence.
• Basic understanding of HR practices, policies, and procedures.
• Familiarity with federal, state, and local employment laws and regulations. 

• Proficient in Microsoft Office suite (Word, Excel, SharePoint, PowerPoint, Outlook, etc.).
• Excellent written and verbal communication skills.
• Strong organizational and time management skills. 
• Effective interpersonal skills and customer service skills. 
• Strong critical thinking and problem-solving skills. 

• Adapt quickly to new and changing technology.
• Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
• Work independently, as part of a team and/or with minimal supervision.
• Present self in a professional, ethical, and respectful manner at all times.
• Use discretion and maintain a high level of confidentiality.
• Prioritize and manage multiple projects or tasks, maintaining deadlines.
• Establish and maintain effective working relationships and relate successfully with staff, students and people of diverse cultural, social, or educational backgrounds.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment may require multi-tasking.  
• The noise level in the work environment is usually moderate. 

• Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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