Human Resources Director @ Chick-fil-A Dorchester Road - Chick-fil-A Dorchester Road

Job Description

The Human Resources Director collaborates with the Training Director and Chief People Officer to execute all recruiting, onboarding, and training efforts within the restaurant. The Human Resources Director specifically owns the Onboarding of new employees and ensures that all employees are equipped with the understanding and tools needed to perform duties in accordance with company policies and standards. 

Job Responsibilities

Recruiting 

• Leading Team Member and Delivery Driver interviews
• Facilitating Group Interviews 
• Collaborating with Ops Lead and Talent Executive in selecting candidates 
• Participating in recruiting events 

Onboarding

• Sending new hires offer letters and new hire paperwork
• Running MVR background checks for new Delivery Drivers 
• Ordering and assembling all new hire uniforms, including name tags 
• Conducting Team Member Orientation class and Delivery Driver Orientation class
• Adding all new hires to payroll via HR Payroll 
• Setting all new hires up on CFA Home
• Setting all new Team Members up on HotSchedules 
• Setting all new Delivery Drivers up on FlexHourz
• Adding all new hires to Jolt
• Adding all new hires to appropriate Bands 
• Assigning New Hire Orientation Pathways
• Completing Employment verification (E-Verify)

Training 

• Setting up all new hires on Pathway 2.0 during the onboarding process
• Communicating with the Training Director when new Team Members and Delivery Drivers are ready to be assigned Pathway material and scheduled for training 

Compliance 

• Tracking all employee truancies and attendance documentation
• Tracking all employee Accountability Actions 
• Actively communicating employee status with restaurant leadership 
• Conducting break audits on a weekly basis
• Consistently checking the DEW (Department of Employment and Workforce) Website
• Organizing and properly disposing of prior year employee files, notes, and returned W2s at the offsite office 

HR Payroll 

• Adding all new Team Members and Delivery Drivers to HR Payroll upon completion of Orientation 
• Terminating former employees in HR Payroll and completing termination documentation via Jolt
• Inputting pay raises and pay deductions for Team Members and Delivery Drivers upon a change in employment status, promotion, performance, etc.  
• Inputting child support/garnishment updates to the payroll

Birthdays & Anniversaries 

• Celebrating all Team Member and Delivery Driver birthdays and work anniversaries 
• Maintaining inventory of birthday/anniversary cards, birthday cows, anniversary mugs, etc. 

Other Duties

• Maintaining all forms under Company Services on the Employee Resource Center
• Uniform ordering and uniform returns 
• Maintaining HR email on a daily basis

Skills & Requirements

The HR Director must meet the following requirements:

• Positive attitude 
• Exhibit the Core 4 with the Guest and team
• Ability to work on a team
• Commitment to the Mission, Vision, and Core Values of the organization 
• Bachelor’s degree in business administration, human resources, or a relevant field
• A minimum of 3 years of proven experience in a similar role
• Good understanding of the full recruitment and onboarding process
• Outstanding verbal and written communication skills
• Solid problem-solving and leadership abilities.
• Open availability, Monday - Saturday
• Available to work up to 45 hours per week

Reporting Structure

The Human Resources Director reports directly to the Talent Executive.

Perks & Benefits

• Full Time = Greater than 32 hours per week.
• Health, Dental, Vision, Life – Available after 1 year of employment. Available after 1 month of employment for Team Leads and above.
• 401K Contribution – Available after 1000 hours worked in the previous calendar year & 1 year of employment.
• Weekly Food via CFA One – $2.50/hr based on 20 hours per week. $3.13/hr based on 32 hours per week.
• Remarkable Futures Scholarships – True Inspiration™ Scholarship ($25,000) or Leadership Scholarship ($1,000 or $2,500).