Human Resources Manager - ITS Technology and Logistics, LLC

Overview

ConGlobal is the industry-leading provider of intermodal rail terminal

services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record.

Different perspectives help us all to achieve more. Our mission is deeply inclusive: to take care of each other, our customers, and our business. No matter what level, role, or function, each of us contributes to building a culture where everybody belongs so we can bring our best selves to work.

We’re currently seeking a Human Resources Manager to join our ConGlobal team!  The Human Resources Manager is the primary internal point of contact for operational leaders. They will function as a collaborative Human Resources (HR) partner to operational leadership. They will play a crucial role in supporting organizational goals and help drive business strategy.

The ideal candidate will be in Fort Worth, TX or Chicago, IL and will follow a hybrid work schedule both in-office and from home. While travel is not a regular occurrence for this role, the incumbent must be willing to travel based on business needs.

Responsibilities

• Develops strategic relationships with operational leadership to serve as a valuable partner within the organization.
• Understands business needs and evaluates ways in which they can assist leaders in achieving their KPIs.
• Serve as the primary point of contact for employee relations issues, providing guidance and support to managers and employees.
• Investigate employee concerns (ie. internal complaints, hotline complaints) in a non-biased, fair manner. Must be willing to provide recommendations to leadership on how to address the concerns while maintaining a culture of respect.
• Ensure compliance with company policies and procedures, as well as relevant employment laws and regulations.
• Partners with HR leadership and legal to institute best practices that ensure compliance with any applicable law.
• Provide coaching and support to managers on performance management including goal setting, performance check-ins, performance improvement plans and disciplinary action.
• Support stakeholders to ensure the best possible candidate is selected, ultimately helping to reduce turnover.
• Supports succession planning and assessment of internal organizational talent.
• Assess training needs within the organization and support development of tools to increase employee skillset.
• Acts as a liaison between operations, safety, and the training team to work towards the goal of “zero harm”.
• Reviews HR process and policy for improvement opportunities; plans, receives appropriate approvals, and executes those improvement ideas.
• Implements employee engagement initiatives with the goal of reducing workforce turnover.
• Partner with internal HR team members to ensure departmental alignment.
• Independently manages ad hoc HR projects and day-to-day tasks.
• Other tasks as assigned.

Qualifications

Education and Experience:

• At least five years of progressive Human Resources experience required.
• Bachelor’s degree in human resources, Business Administration, Industrial Psychology, or related field, or equivalent combination of education and experience.
• SHRM or PHR certification preferred.
• Human resources experience with both union and non-union workforce, as well as multi-state HR support.
• Ability to communicate with all levels of management and company personnel.
• Strong knowledge of employee relations procedures and applicable law.
• Understanding of skills necessary to consult with operational leadership and empower their success.
• Experience managing full range of HR projects and initiatives while striving for results.