Human Resources Manager - JEVS Human Services
Philadelphia, PA 19103
About the Job
At JEVS Human Services, we believe in giving people possibilities—opportunities to be self-sufficient and satisfied. Each year we serve nearly 16,000 individuals, supporting their goals for education, employment, and independence.
The Human Resources Manager is a strategic and hands-on role that provides full cycle Human Resources support to specific programs and/or Support Departments. The role is critical in executing our people initiatives, providing excellent internal customer support, facilitating change management and driving HR functional excellence and process improvement.
This role is hybrid and requires 3 days onsite with 2 days remote.
Responsibilities:
- Provides guidance on day-to-day Employee Relations and Labor Relations issues as well as more complex issues regarding employee relationships at all levels. Educates clients on relevant policies, procedures and practices relative to Employee Relations issues as well as the legal implications of various decision options. Conduct or assist in employee and labor relations investigations as needed.
- Develop and maintain professional relationships with union representatives.
- Utilize HR metrics and Business Unit performance data to evaluate possesses, analyze trends and create strategies for continuous improvement.
- Provides guidance and resources for positive employee relations as well as appropriate and effective strategies for handling disciplinary issues.
- Collaborate with Program Managers in developing recruitment strategies including review of all open positions and job descriptions, developing a search and advertising plan, identifying target markets and recruitment sources and developing an appropriate compensation plan.
- Actively participate in on-site interviews as needed. In conjunction with the Talent Acquisition Coordinator, determine and extend formal offer of employment and initiate the new hire paperwork and background check process.
- Follow up on new hires performance with program managers during the initial probationary period.
- Educate program management on relevant policies and procedures relative to employee relations issues as well as the legal aspects and implications of various decision options ensuring compliance with federal, state(s) and local employment laws and JEVS policies and procedures.
- Ensure that all HR related programs are carried out in accordance with JEVS policy and procedures and that they support a high performance culture that emphasizes response time, quality, efficiency, goal attainment and supporting the JEVS Core Principles and Mission.
- Supports organizational/cultural change by assisting programs with assessment of their existing organization/culture in determining need for change in roles, competencies, behaviors and the requisite skills required to support the program.
- Assist program management by providing guidance in developing program goals as it relates to performance management.
- Provide back up coverage to other HR Business Managers as needed.
Experience, Skills and Qualifications
- Bachelor's degree is required
- 4+ years of HR Generalist experience with expertise in the following functional areas: recruiting/staffing, employee relations, employee development and retention, talent management and career development required.
- Must have an understanding of employee benefits, HR needs analysis and metrics development
- Must have excellent customer support skills with demonstrated evidence of strong business acumen including the ability to understand the needs of the programs supported and adjust our services in accordance with those operational needs and requirements.
- Must have excellent communication and presentation skills and the ability to influence others.
- Experience in Microsoft applications required; HRIS and applicant tracking system knowledge preferred
- Local travel required.
What’s in it for you:
- 401(k), with company match
- Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
- Health, Dental, and Vision coverage
- Ample paid vacation and sick time
- 10-12 paid holidays per year
- Pre-tax commuter benefits
- Continuing education, professional development opportunities, retreats, and training
- Annual holiday party and office outings
- Wellness workshops and activities and access to the Employee Assistance Program
- Dress-down Fridays
- Employee referral bonus
- Reimbursement of eligible mileage and travel expenses
Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.
At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.
Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.
For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/
Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.
JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.