Hybrid Customer Service Representative - Ultimate Staffing Services

Ultimate Staffing is recruiting a Customer Service Representative in Cary IL. This is a Hybrid role with three days on site and 2 days work from home. This is an exciting opportunity in the Medical Devic industry, providing Customer support to clients regarding sales, installation and promotions of medical devices. This starts off as a 12-month contract to potential permanent employment for the successful candidate

Schedule: Monday Through Wednesday 8am - 5pm onsite - Thursday & Friday Remote

Pay Rate Range: $20-$22 per hour

Responsibilities:

• Provides customer services relating to sales, sales promotions, installations, and communications.
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
• Develops organization-wide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys.
• Handle high volume of inbound/outbound phone calls.

Requirements

• 2 Years Customer service experience
• Experience with SAP preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.