Hybrid Customer Service Representative - Adelta Logis
Huntsville, AL 35808
About the Job
We are seeking a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering top-notch service.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional and timely manner
- Provide product information and assistance to customers
- Process orders, returns, and exchanges
- Collaborate with other departments to ensure customer needs are met
Qualifications:
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
If you are a customer-focused individual with a passion for providing exceptional service, we want to hear from you! Apply now to join our team as a Customer Service Representative.
At Adelta Logis, Inc., we are dedicated to making significant contributions not only to our customers but also to society as a whole. Our focus on fostering a professional, creative, and innovative work environment enables our team to thrive and deliver exceptional results. We prioritize a safety-first approach, continuously enhancing our practices to ensure that employee safety remains at the core of our operations. This commitment reflects our belief that a safe workplace is essential for both employee well-being and business success. Furthermore, we take great pride in our relentless pursuit of quality, consistently refining our processes to elevate customer satisfaction. At Adelta, we are not just about logistics; we are about building a better future for everyone involved.