ISO Management Representative - Applied Concepts
Richardson, TX
About the Job
ISO Management Representative
Applied Concepts, Inc. - Richardson, Texas
ISO Management Representative - Job Overview:
Applied Concepts has an exciting opportunity at our Richardson R&D facility, where you will be contributing to our long track record of quality by managing our QMS System and building relationships across the company that result in continuous improvement. You will help leverage our 47 years of technology expertise in Radar, Lidar, and traffic safety to uphold and advance our position as the market leader in advanced, connected, real-time information systems that deliver value ranging from optimized traffic patterns to life-saving hazard avoidance.
In this role, you will provide direction and guidance to all levels of the organization from a customer satisfaction perspective. You will work with a cross-functional team of experts, including our Internal Auditors, Key Process Owners, and Top Management. You will create an environment that fosters creativity and problem-solving to put us in a position to succeed on all levels. You must demonstrate excellent communication skills and be able to thrive in a fast-paced environment where today's collaboration and innovation drive tomorrow's successes.
ISO Management Representative - What you'll gain:
- Competitive compensation and benefits
- Rewards and recognition programs
- Immersive learning and development opportunities
- Convenient office location
- Flexible vacation policy
- Excellent work/life balance
- Great culture and collaborative environment
- Relocation assistance may be available if selected for the role
ISO Management Representative - How you'll make an impact:
- Maintain the Quality Management System (QMS) ensuring that the overall effectiveness of the QMS is effectively implemented.
- Monitor the performance metrics to ensure all quality objectives are suitable, analyzed and evaluated on an ongoing basis. Report to top management on QMS performance and improvement needs as needed.
- Drive continuous enhancement of the QMS and assist process owners with continuous improvements in all key processes.
- Manage ACI's Internal Audit, Management Review, Risk Assessment, and Customer Satisfaction processes.
- Assist with Document Control tasks as needed.
- Interface with Purchasing and Engineering to support our Supplier Quality effort, including assisting with Supplier Corrective Action Reports (SCARs) and non-conforming material disposition.
ISO Management Representative - What you'll need to succeed:
- Five (5) or more years' experience as an ISO Management Representative.
- In depth understanding of the requirements of the ISO 9001 standard - Proven track record of successfully implementing and maintaining ISO-compliant quality management systems
- Time management skills - Proven ability to work independently and to meet deadlines
- Computer literacy - Proficiency with Microsoft Office, Word, Excel and PowerPoint. Ability to absorb training on ACI proprietary software system
- Interpersonal skills - Skilled communicator able to influence at all levels of the organization and drive continuous improvement.
- Knowledge of problem-solving techniques - Experience in applying techniques such as Root Cause Analysis, 5 Whys, Fishbone Diagrams and other problem-solving tools.
- Knowledge of document control systems - Ensure proper version control, approval, and distribution of controlled documents.
- Supplier quality management - Experience acting as a liaison between Purchasing, Engineering and Suppliers.
Who we are:
Applied Concepts is a 47-year-old, 238-person privately owned company, located in Richardson, Texas. Founded in 1977 by an electrical engineer, we have a long history of profitable, organic growth. Our company remains entrepreneurial at heart, constantly re-inventing ourselves with new products and new markets, but still balanced with business prudence. We manufacture our own products, in our own facilities. Integrating our product development with our own manufacturing resources is a key part of our business culture, keeping us nimble and able to provide high quality products.
What we do:
We focus on designing, manufacturing, and selling products that promote public safety. We are the number one supplier of speed enforcement products to law enforcement in the United States. Our employees take pride in the quality of our products and the service we provide in keeping our streets and neighborhoods safe. We offer a variety of challenges to an ISO Management Rep who wants to grow their problem-solving skills, bring a fresh perspective, and build relationships across the company.
To learn more about us and apply for the position, please visit:
We are looking for full-time employees. U.S. Citizenship or U.S. Permanent Resident (Green Card) required. Sorry, NO Sponsorship for U.S. visas (no H-1B, etc.). Only qualified candidates selected for an interview will be contacted.
