IT Alumni Career Coach - JobTrain

Menlo Park, CA 94025

About the Job

INTERNAL CANDIDATES ONLY

About JobTrain

JobTrain is an organization on the move. We are delivering best-in-class outcomes, increasing our reach by expanding regionally, and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement, providing career advancement programming to help them achieve “full economic mobility.”

Born out of the civil rights movement in 1965, we’ve been servicing literally anyone and everyone who journeys through our doors at one of our (now) six, Bay Area career or training centers. We create an environment and workspace where our staff reflects the diversity of our communities, fostering a safe and welcoming place for our clients. We deliver some of the best outcomes in the workforce development field, with a vision to provide our clients with the long-term support they need to achieve full economic mobility.

We are growing, and we need your help!

About the Department and Role

Position Summary

JobTrain seeks an experienced career coach for our IT Career Pathway alumni. The program will help them gain the skills and support they need to advance their careers and obtain economic mobility. Our IT alumni have successfully completed our 3-month training program and secured employment, often overcoming barriers. You will work with them as they continue their education and/or further their careers.

This is a full-time hybrid position at our corporate headquarters in Menlo Park working 2 days in our offices and 3 days from home. During the initial training period, this role may require more frequent in-office days.

Major Duties and Responsibilities

Program. You'll work closely with a cross-functional team, including job counselors and the Impact team, to support our alumni as they plan their careers.
Communication. You’ll communicate consistently with our alumni, to remind them of your services and keep them informed. Deliver workshops for alumni.
Coaching. Provide 1-on-1 support for alumni, which includes helping them plan their career paths, providing local career resources and information about their chosen field, addressing personal and life factors, and helping them build their own networks. You'll also keep workers confident and accountable for their goals. Typical coaching topics include, but are not limited to: exploring career options, preparing for a career change, creating/updating application documents (resumes, cover letters, CVs, LinkedIn profiles, etc.), preparing for interviews, job and internship searching, and networking strategies.
Outcomes. Working closely with the Impact team, measure outputs and outcomes to determine program effectiveness.
Documentation. Document your work with the clients so we can measure success.

Skills and Experience

3 years of experience in career coaching or recruiting.
Knowledge of the IT industry
Have worked with similar clients and understand their motivation and barriers.
Excellent relationship management skills, comfortable in a mentoring or advising role.
Excellent communication skills
Bring a set of career coaching tools and practices.
Great project management skills
Great team player
Basic administrative skills, familiarity with database platforms like Salesforce and spreadsheets
Certificate in career coaching preferred.

Qualifications

We strive to find candidates who have the qualifications for the role, but who are also aligned with our values of teamwork, community and leadership and have a commitment to advancing diversity, equity and inclusion. The specific qualifications for this role are listed below.

COVID-19 Certification

JobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law.

Compensation

JobTrain offers a competitive salary, numerous health benefit plans and premium coverage of 90%, vision and dental, flex spending and HSA programs, 401K with a 5% match after joining, EAP and emergency services, vacation time, paid sick leave, retirement program employer match, long-term disability and life insurance. We also pay employees for 10 observed holidays including a whole week off between Christmas Eve and New Years Day.

The hiring pay range for this position is $31.21/hr - $35.68/hr

To Apply

Please apply on our website at https://www.jobtrainworks.org/employment-opportunities/. We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.

At JobTrain, we take the interview process very seriously. If you are selected to move through the process, you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.

JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin.

Also, please note:

Our focus is on local candidates, we do not offer relocation benefits.
Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
JobTrain will require the successful candidate to undergo a background check.

Additional Information

We want applicants who are interested in JobTrainâ€™s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.

At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.