IT Asset Management Specialist at TEKsystems
Lenexa, KS 66062
About the Job
Working 100% onsite in Lenexa KS
Description:
This role supports all phases of the enterprise hardware IT asset management (ITAM) process.
Job Duties and Responsibilities:
Process incoming freight and deliveries documenting assets, provide reporting to IT Asset Management Specialist
Ship and track provisioned equipment to/ from end users as needed
Perform data analysis to identify data inaccuracies
Research missing devices in a line-by-line approach for full discovery of equipment location
Support ticketing requests with focus on asset recovery at off-boarding or refresh activities
Coordinate reporting for decommissioning of IT asset records
Perform audits and regular inventory reviews
Support physical stockroom inventory efforts
Prepare decommissioned equipment for physical disposal
Understand standards and ensure guidelines and controls are maintained
Maintain best practices for enterprise ITAM
The requirements herein are intended to describe the general nature and level of work performed, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.
Minimum Requirements:
Education and Experience
1+ years of experience in IT asset management
Experience with multi-location coordination of technical resources
ServiceNow ITAM module experience a plus
Knowledge, Skills and Abilities
Basic understanding of ITAM standards with a desire to learn
Strong Microsoft Excel skills
Strong problem-solving ability
Excellent customer service skills
Able to consider and support both strategic and practical implications for a proposed course of action
Able to communicate clearly and effectively, both verbally and in writing
Able to interact positively and work effectively with others (interpersonal skills)
Able to organize time, energy, and resources effectively to achieve goals (organizational skills)
Able to present a positive, energetic, and patient mentoring style
Must be able to read, write and speak English
Skills:
ITAM, Asset Management, ServiceNow, Support, Customer service, Procurement
Additional Skills & Qualifications:
Great communication skills - Must be able to speak with all end users, including executives
Team Play is very important - Must be coachable and willing to take on any tasks.
- Going through a major project and need additional support for their Hardware Asset Management tracking – data stabilization, cmbd
- 80% of the time will be working in ServiceNow and gathering Data within Excel
- 20% dealing with the physical assets.
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
§ Medical, dental & vision
§ Critical Illness, Accident, and Hospital
§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)
§ Short and long-term disability
§ Health Spending Account (HSA)
§ Transportation benefits
§ Employee Assistance Program
§ Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.