IT Assistant Contract Technical Representative - Precise Systems

As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. Since our establishment, we have demonstrated and perfected our ability to manage the customer's needs, no matter how complex offering exceptional service and the Precise solution.

We are currently seeking aIT Assistant Contract Technical Representativeto support our customer inCrane, IN. The ideal candidate will have a variety of experience providing Information Assurance and Cybersecurity solutions for customers across the DoD.

Job Details:

• The ACTR will be responsible for directly supporting the ONR CTR creating Navy Marine Corps Intranet (NMCI) orders, MACs and special requests
• Provides support to projects tied to NMCI including annual WIN 10 updates, Flank Speed (Microsoft 365) migration, upcoming mobile device refresh, SIPR Kiosk Refresh, and facility SIPR capability expansion
• Provides check-in/check-out supporting for incoming and outgoing personnel including NMCI Account requests, NMCI Hardware requests, and mobile device requests
• Provides support issuing, configuring, and troubleshooting government-issued iPhones and mobile devices; configure mobile access to NMCI email
• Responds to requests for assistance, troubleshoots problems and advises on the appropriate action
• Maintains logs and other documentation for analyses
• Provides support with Flank Speed questions and troubleshoots problems
• The ACTR will be responsible for directly supporting the ONR CTR creating Navy Marine Corps Intranet (NMCI) orders, MACs and special requests

Responsibilities include:

• Provides support to projects tied to NMCI including annual WIN 10 updates, Flank Speed (Microsoft 365) migration, upcoming mobile device refresh, SIPR Kiosk Refresh, and facility SIPR capability expansion
• Provides check-in/check-out supporting for incoming and outgoing personnel including NMCI Account requests, NMCI Hardware requests, and mobile device requests.
• Provides support issuing, configuring, and troubleshooting government-issued iPhones and mobile devices; configure mobile access to NMCI email.
• Responds to requests for assistance, troubleshoots problems and advises on the appropriate action
• Maintains logs and other documentation for analyses
• Provides support with Flank Speed questions and troubleshoots problems.
• Aids the Asset Manager in tagging devices with RFID Tags and entering data into SAM database for NMCI assets.

Desired Experience:

• 1-3 years of related experience
• CompTIA Security + or equivalent
• Active Secret Clearance or current interim

Desired Education:

• Bachelor's level degree in Electrical/Electronic/Computer Engineering, Computer Science, or Information Systems.

Preferred/Desired Skills:

• Computing Environment Certification is a big plus
• Microsoft 365 experience is preferred; Flank Speed experience is a big plus
• Mobile device experience
• Asset Management experience
• Tier 1 helpdesk experience

SCLS Language

This position is covered by the Service Contract Labor Standard under a Wage Determination.

Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

Precise Systems and its subsidiaries are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment and shared Vision and Values of Integrity, Respect, and Responsibility allow us to leverage differences, encourage innovation, and expand our success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law.

Bachelors with 0-2+ years of experience

0-2 years of relevant work experience.