IT Assistant - Beontag

Beontag is a multinational company that operates as one of the world's leading suppliers of IoT solutions, graphic materials and labels.With operations in more than 15 countries and operating in over 40 markets, we are a global company offering a complete portfolio of solutions for companies to promote their brands, manage information and share essential data.Our mission is to act as facilitators in seamless communication between companies, products and people. Our business relies on modern facilities, strategic investments, innovation and product development and highly developed teams to serve our customers.As a member of the UN Global Compact since 2021, Beontag offers its customers a range of increasingly sustainable products, while working towards a workplace with diversity, inclusion and equality.

The global IT infrastructure team is looking for a local technician to provide users support for our new facility in Dayton.

• Support, maintaining and updating local servers.
• Review Beontag’s IT infrastructure, IT systems, and IT security with the Corporate Global IT Team.
• Microsoft 365 management – users and groups creation, passwords management, access right / control management, Intune management.
• New laptop ordering and OS/apps installations.
• Mobile phone management, ordering and setups/installations.
• IT outsourcing and IT supplier management and control, selecting, hiring, and following global standards.
• IT Infrastructure and IT Hardware documentation.
• IT inventory management.
• Printer maintenance.
• Designing test cases.
• Performing internal IT tests and monitoring user acceptance testing.
• Planning and monitoring go-live activities.
• Project Management.
• Align with the global team on locally defined solution roadmaps.
• Be a partner in digital transformation for all company areas.
• Manage contracts with outsourced companies.
• Support and lead new deliveries in another business units located in different countries.

Mandatory:

• Prior experience within manufacturing environments.
• Strong influencing and teamwork skills.
• Experience with Microsoft 365 management.

Nice to have:

• Certificate on ITIL V4 Foundation.
• Knowledge in elaborating Business Cases.
• Completed higher education in Administration, Information Systems, Engineering, Computer Science or related fields

ReasoningAbility 

Ability to apply common sense understanding to carry out detailed and involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

The ability to recognize and evaluate technical issues and limitations is required. The ability to define and manage expectations is critical. The ability to make sound decisions and actions is required. 

 Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee frequentlyis required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms, accommodation(s) provided if necessary. The employee must occasionally lift and/or move up to 25 pounds.  

 Direct Reports 

  This job has no supervisory responsibilities. 

 Travel

0% 

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possiblemodification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are theminimum levels of knowledge, skills, or abilities.Thisdocumentdoesnotcreateanemploymentcontract, impliedorotherwise,otherthan an “at will” relationship.