IT Business Analyst - HR - American Rental Association - Partnership

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of September 30, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 439 locations and has approximately 7,700 employees in North America.

Short Description

As the IT Business Analyst at Herc Rentals, you will be a liaison between our business partners and IT the organization, supporting our technology that enhances our employee experience and drives our overall goal of being an employer of choice. You will assess the changing needs of the business, analyze the impact, support communication between relevant groups, and capture requirements. You will work with the systems administrators and developers to ensure that they understand the specifications and assist in documenting all use cases.

Responsibilities

• Work with business stakeholders and other subject matter experts to assess current capabilities to understand and document business requirements.
• Develop and maintain good relationships with key business groups to enable improved decision-making within the business.
• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• Actively participate and/or manage Business Acceptance Testing and User Acceptance Testing.
• Develop and provide project status updates.
• Participate in quality management reviews, reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements
• Assist Project Manager with the overall day-to-day management of multiple projects including maintaining accurate project plans, producing meeting minutes, and ensuring that project objectives are achieved within time/cost/quality constraints.
• Plan and manage internal and external project communications, make certain of effective exchange of project information, status, issues, risks, and deliverables.
• Support our HR business partners for all HR system solutions.
• Support our Infrastructure partners for IT projects.
• Analyze user needs, facilitate process improvements, and document complete solutions.
• Develop project documentation for systems, projects, and processes.
• Coordinate testing of new patches or software releases and assist as required.
• Maintain all SOX and Internal Audit Controls to ensure overall compliance.
• Maintain familiarity with other IT system/business application capabilities within the Herc portfolio.

Professional Experience

Experience working with SaaS solutions

Knowledge around Project Management

Understanding of HR business processes (HR, Benefits, Payroll, Time, etc.) is beneficial

Understanding of ITIL practices and ServiceNow is beneficial

Educational Background

Degree in Computer Science, Information Systems, Business Analysis, or other related field or recent equivalent work experience.

Conditions of Employment

Must be located in/open to relocating to the Bonita Springs, FL

Skills

• Strong organizational, analytical, and problem-solving skills, as well as technical proficiency
• Ability to be flexible, adapt to change, and work on multiple projects simultaneously and independently
• Excellent verbal and written communication skills, with the ability to communicate complex information in a succinct, organized manner
• Ability to work in a fast-paced environment with multiple priorities and changing demands while being responsive to end-user needs
• Strong interpersonal skills, collaborative work style, and ability to develop effective working relationships and demonstrate commitment to being a team player
• Self-Starter; work independently and as a team member
• HR Process knowledge (HR, Benefits, Payroll, Time, Learning, etc.)
• Application Support Service Delivery (Service Management) knowledge. Works well with onsite and offshore resources
• Strong MS Office Skills (Excel, Visio, PowerPoint, Word)
• Formal training in Project Management is preferred.

Compensation Data:

$75,000 - $90,000

Req #: 60191

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.