IT Business Systems Analyst II - County of Riverside
Riverside, CA 92501
About the Job
The County of Riverside's Sheriff Department is seeking an IT Business Systems Analyst II who will form part of the Technical Services Bureau in Riverside.
The IT Business Systems Analyst II will be performing routine to moderately difficult applications development, maintenance and support duties, and may have full life cycle responsibilities for small-scale systems on the Application Development team. Other duties may include: Performing business needs analysis and requirements gathering including documentation of business process rules, business process modeling, and identification of data elements, creating and/or modifying routine to moderately difficult programs and databases, designing relational databases, and/or determining specific scope and requirements in order to meet assigned objectives and solve business problems.
The Department desires candidates with experience in the designing, developing, analyzing, implementing, and maintaining user applications, preferably with Microsoft products such as Visual Studios and Microsoft SQL database. The candidate should also be able to apply logical thinking and analytical skills to identify, diagnose, and resolve technical issues within applications, reports, and database systems.
***Please note: This is not a remote position, no telework is available.***
Meet the Team!
In partnership with the public we serve, we are dedicated to suppress and prevent crime through the reduction of criminal recidivism; we have the responsibility for upholding both the United States and California constitutions, the reasonable enforcement of all federal and state laws or ordinances, and all required mandates of the elected Sheriff; we serve our superior courts by providing court security, service of civil processes, and the execution of lawful orders of the court; we maintain our county jails and committed inmates in accordance with state guidelines and regulations in a fair and humane manner; and we perform the legal functions of the Coroner-Public Administrator with dignity and respect for those in need of our services.
EXAMPLES OF ESSENTIAL DUTIES
• Communicates with users and other staff to design, develop, analyze, implement, and maintain departmental software applications using various computer languages and/or database platforms.
• Develops enhancements and modifications to existing software programs using programming language and other tools.
• Writes application design specifications and documentation based on flow diagrams, schematics, file structures, reports, forms and menus to meet the desired output and performance requirements.
• Writes, revises, and maintains code for application development, enhancement or modification using programming logic, scripts, and documentation.
• Collaborate with cross-functional teams to investigate complex issues, propose solutions, and implement fixes in a timely manner.
• Demonstrate excellent problem-solving skills and the ability to work in a collaborative team environment.
• Utilize strong communication skills to interact effectively with stakeholders and translate requirements into technical solutions.
• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.
• Troubleshoot system issues and make recommendations for solutions; research new technology and determine best products for web applications.
• May assist in the development of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work.
• May assist in database management related activities for a specific application.
• Customizes third-party off-the-shelf software to meet department needs and standards.
MINIMUM QUALIFICATIONS
Option I:
Education: An associate degree from an accredited U.S. college or university, or a certified foreign studies equivalency in computer science, information systems, or a related field to the assignment.
AND
Experience:Two (2) years of directly related experience that demonstrates the competencies and attributes listed above.
Option II:
Experience: Four (4) directly related experience that demonstrates the competencies and attributes listed above.
Both Options:
Knowledge of:
- The application development lifecycle and design principles using flowcharting techniques and prototype development tools.
- Principles, methods and techniques used in designing, developing, and testing business applications and websites.
- Web-based technologies and design, and development methods and languages.
- Systems integration design concepts as they relate to applications design and development.
- Relational database concepts, database design, and maintenance.
- Database management systems and software as they affect applications design.
- Methods and techniques of evaluating business requirements to provide technology solutions.
- Perform professional level applications development duties, including programming, maintaining, troubleshooting and repairing various application structures and websites.
- Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
- Develop, maintain, test and troubleshoot program structures, flow charts, layouts and screens using standard technologies and tools.
- Read and interpret source code from commonly used programming languages; develop a working knowledge of new programming languages as needed.
- Develop new, or enhance existing, applications of moderate complexity based on user requirements and system specifications.
- Communicate technical information to a wide variety of users.
- Troubleshoot and repair a variety of application issues using appropriate testing methods and tools.
- Plan, organize, prioritize and process work to ensure that deadlines are met.
- Establish and maintain effective working relationships with those encountered during the course of the work.
- Systems analysis theory, processes and techniques; project specification development.
- Application design.
- Writing and modifying technical and user documentation.
- Data modeling techniques.
- Prepare flow process diagrams and other design graphics.
- Application of industry or County standards and conventions for systems analysis and quality assurance.
- Installation, testing and migration process and techniques.
- Quality and version control processes.
- Use of packaged or off-the-shelf and third party application software including office automation tools.
- Working knowledge of SQL Database and basic network configuration.
- Knowledge of front end and back end programming languages such as .NET, JavaScript, ReactJS, C#, JSON, Python, Web API, Azure, Linux and Microsoft Access.
License:Possession of a valid California Driver's License is required.
A successful Security Clearance conducted by the Sheriffs' Department is required for positions within the Riverside County Information Technology Department.
SUPPLEMENTAL INFORMATION
Application Deadline
Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice.
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .
Degree/College Credit Verification:
Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
***Prior to the closing date, upload a copy of your official/unofficial transcripts or Foreign Education Equivalency report. ***
Veterans' Preference
The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here (Download PDF reader) (Download PDF reader) .
What's Next?
This recruitment is open to all applicants.
Applicants who are currently County of Riverside employees and/or current employees of the Sheriff Department may be considered before other applicants depending on the volume of the applications received.
Qualified applicants may be considered for future vacancies throughout the County.
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.
For specific questions regarding this position, contact the Ebelyn Skinner at eskinner@rivco.org.
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
GENERAL APPLICATION INFORMATION:
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
