IT Communications Analyst III - Fire Department - County of Riverside
Perris, CA 92570
About the Job
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The Riverside County Fire Department has an opportunity for an IT Communications Analyst III in Perris. The incumbent will exercise a high degree of independent judgement, provide project oversight to subordinate staff, and perform the most complex assignments that require extensive knowledge and proficiency.
The incumbent will evaluate the current 911 communications infrastructure for any maintenance issues, modifications, or enhancements; lead project and design solution recommendations; represent the Fire Department in County-wide meetings; and implement training for IT Communications Technicians within the department.
The Department desires candidates with extensive experience managing and maintaining 911 Systems, public safety VHF radio systems, microwave, and phone systems. Candidates that have public safety technical knowledge and have general knowledge of FCC rules and regulations are encouraged to apply.
The IT Communications Analyst III is the lead level classification in the IT Communications Analyst series and reports to a supervisory or manager level position.
The IT Communications Analyst III is distinguished from the IT Communications Analyst II in that the latter is considered the journey level in the series. This class is further distinguished from the IT Supervising Communications Analyst in that the latter exercises the full scope of supervision. Advancement to the next level is obtained by competitive selection through an open recruitment.
Please note that this position in an on-site job and does not allow for remote work. The schedule will be 9/80 with 1 week of mandatory standby per month.
Meet the Team!
The Riverside County Fire Department (RCFD) is one of the largest integrated, cooperative, regional fire protection organizations in California. The Department, a unique partnership between State of California Department of Forestry and Fire Protection (CAL FIRE) and the County of Riverside, serves 21 partner agencies and has five core values: Leadership, Competence, Integrity, Safety, and Customer Service.
EXAMPLES OF ESSENTIAL DUTIES
• Design, analyze, and define communication requirements and infrastructure based on evaluation of work processes, customer requirements, available and emerging technology, and cost and benefit analysis.
• Develop and maintain communication system security and firewall requirements based on County standards and department needs.
• Make recommendations for infrastructure enhancements to gain efficiency and technological advantage; consult with users in planning for future needs and maintaining awareness of best practices and emerging technology.
• Develop strategic plans for operation and growth of the telecommunication system.
• Troubleshoot system failures, performance deficiencies, and circuit and wiring issues.
• Install, configure, and maintain VHF radio system infrastructure and repeaters.
• Research, evaluate, test, and recommend products, product versions and services to meet future business needs; research and prepare input to technology marketing strategy and rate development.
• Coordinate communication interfaces with federal, state, and local agencies and vendors.
• Establish technical hardware and software standards based on analysis of system performance, integration needs, current and emerging technology, and cost and benefit analysis.
MINIMUM QUALIFICATIONS
Education:Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with course work in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may be substituted for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).
***Please Note: If qualifying using educational units, proof is required by the closing deadline. Applications without proof of degree/educational units completed will not be considered. Please see "Supplemental Information" below for guidelines.***
Experience: Four years of successful journey level IT job-related experience managing and maintaining 911 Systems, radio systems, microwave, or phone systems, with one of those years including either lead person duties or technically advanced IT job-related work. (One year as an IT Communications Analyst II will satisfy the one year of lead or technically advanced experience requirement.)
Other Requirements:
License: Possession of a valid California Driver's License is required as this position will spend a lot of time in the field.
Physical Requirements: Will require hiking to hilltop radio sites through various terrain and replacement of heavy equipment.
Required IT-Related Skills: In-depth problem, traffic and performance analysis; evaluating needs to define technology solutions; design and communication topology analysis; principles, practices, methods, and techniques of communications technology.
Preferred IT-Related Skills: Strategic planning processes; use of systems level management tools in resolving high-level technical problems.
SUPPLEMENTAL INFORMATION
Veterans' Preference The County has a Veterans Preference Policy . Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.
Education/Required Documents Guidelines:Upload a copy of any official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
What's Next?This is a continuous posting. This position will remain posted until filled and applications will be reviewed in the order received. For earliest consideration, apply now.
This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the Riverside County Fire Department may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.
Based on the number of applications received, this posting may close without notice
All referred candidates must be interviewed by the Department with priority established by the order of eligible list type in the following order:
Reasonable Accommodation
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
