IT Engineer - Endpoint/MDM - The Boston Consulting Group

As the Endpoint/MDM Engineer, you will play a key role in managing and securing all endpoints and mobile devices across the BCG Federal organization in a Microsoft GCC High environment. You will work with platforms like Microsoft Intune, Jamf, and Tanium to ensure that Windows laptops, MacBooks, and mobile devices are secure, up-to-date, and functioning efficiently. This role includes creating and managing the laptop images for both Windows and Mac devices, ensuring consistency across deployments. Additionally, you will collaborate with the IT Service team to maintain high standards of image quality and end user satisfaction. 

Endpoint Management:  

• Build, maintain, and update the laptop images for Windows and MacBook devices, ensuring they are secure, up-to-date, and optimized for performance. 

• Manage the configuration and deployment of Microsoft Intune, Tanium, and Jamf for endpoint devices. 

• Work closely with the Cloud Engineer to maintain the Azure VDI image to ensure it is secure, up-to-date, and optimized for performance. 

• Implement and maintain endpoint security policies to protect the organization’s IT infrastructure. 

• Handle software packaging, deployment, and patch management to keep devices secure and up to date. 

• Conduct regular maintenance and optimization of endpoint systems, identifying opportunities for improvement. 

• Maintain the device catalog and assess new laptop models and accessories for performance and quality. 

Mobile Device Management (MDM):  

• Manage and support iOS devices using Microsoft Intune, including administering Apple Business Manager (ABM) for DEP/VPP. Experience with Android Enterprise is preferred but not required. 

• Develop and maintain mobile security policies and ensure seamless integration with the organization’s broader IT infrastructure. 

• Oversee the enrollment of new mobile devices, ensuring they are properly configured, secured, and tracked throughout their lifecycle. 

• Serve as an escalation point for user troubleshooting with mobile devices, providing advanced support and resolving issues. 

• Stay up to date with the latest developments in mobile device management, security best practices, and emerging technologies. 
  
  US Citizenship, with ability to obtain and maintain a secret security clearance is required. Dual citizens may be subject to additional eligibility requirements.