IT Help Desk Technician - Midland Care Connection

Are you the go-to person when friends or coworkers need tech support? Do you thrive on solving IT problems and helping others keep their systems up and running? If so, we want YOU to join our team as a Help Desk Technician!

Summary

The Helpdesk Technician specializing in Office 365 provides technical support and troubleshooting assistance to end users for Office 365 applications and related systems. This role includes diagnosing system issues, assisting with installation and configuration, and ensuring the efficient operation of the Office 365 suite, including Outlook, SharePoint, Teams, OneDrive, and related cloud services.

Employment Status: Full-Time.

Pay starting at $24+/hour- pay based on experience.

What We Provide for You:

• Health insurance options for employee and dependents
• Free Employee Assistance Program (EAP) for employees and dependents
• Dental, vision, and prescription drug plans
• Flexible Savings Accounts (FSA)
• Aflac Supplemental Insurance
• Paid Time Off (PTO)
• Extended Medical Leave
• Bereavement Leave (up to 10 paid days)
• Holiday pay (six holidays per year)
• 403(b) ERISA Retirement Plan, match provided
• Free group life and AD&D insurance of $20,000
• Optional voluntary life at group rates
• Optional long term care insurance
• Paid monthly volunteer time at non-profit organizations
• On-site education center to provide professional development and CEU credits

Qualifications
An associate degree in CIS or CS or 3 years of relevant experience, or a combination of information technology education and related experience.

A culture of caring is a way of life for Midland Care. Diversity, Inclusion and Equity are more than just words. Understanding, accepting and valuing differences between people empowers us to foster the meaning of caring for our community.

Come work in a rewarding environment - APPLY TODAY