IT Managed Services - Solutions Architect - Fusion Managed IT

Fusion Managed IT is seeking a self-starter to consult with prospects and guide them towards optimized IT landscapes, ensuring that Fusion’s managed services clients have industry-leading IT hardware, software and services within our standard target architecture.  The solutions architect role requires advanced technical IT knowledge as well as excellent verbal and written communication skills.  This individual will conduct technical discovery and proposal meetings, as well as maintain a professional dialogue with both highly technical and non-technical stakeholders as part of our sales process.  The Solutions Architect will also have a key role leading IT assessments for clients and prospects for client benchmarking and IT roadmap creation.  Additional responsibilities include project engineering, building quotes for our products and services, as well as creating, maintaining and auditing detailed documentation for both Fusion and our clients. The Solutions Architect must be organized, an effective problem solver, a quick learner, and should feel comfortable with adapting to new and complex technologies.

QUALIFICATIONS AND SKILLS

• Minimum 6+ years of experience
• Self-motivated with a strong sense of ownership
• High integrity
• Excellent communication skills and business professionalism
• Able to remain organized and appropriately prioritized while multi-tasking
• Genuine care for and focus on excellent Customer service
• Effectiveness communicating technical concepts to non-technical clients
• Experience analyzing business requirements and selecting the optimal IT infrastructure to meet business needs
• Expert understanding of networking concepts (such as DNS, DHCP, SNAT, DNAT, VLAN, file and print services, etc)
• Experience configuring and supporting enterprise firewalls, routers, switches and access points
• Experience with and knowledge of the capabilities of Microsoft Office 365 and Azure
• Experience with scripting, automation and IT orchestration
• Strong knowledge of and experience with server architecture and services (virtualization, Active Directory, file/print, IIS, SQL, etc.)
• Solid understanding of backup and disaster recovery solutions
• Solid understanding of EDR and SIEM solutions
• Stays informed on IT security threats and mitigation strategies
• Stays informed on current IT technology trends
• Experience with Fortinet products is a plus
• Experience working in a managed IT services environment is a plus
• Able to lift and move items weighing up to 50 lbs without assistance
• Able to safely climb ladders while carrying items weighing up to 20 lbs
  

CERTIFICATIONS AND EDUCATION

• A+ or equivalent experience required
• Network+ or equivalent experience required
• Security+ or equivalent experience required
• High School Diploma required
• IT related Associates or Bachelor’s degree desired but will take equivalent experience in lieu of a degree