IT Manager - Grow Therapy
New York City, NY
About the Job
About us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
We are looking for a skilled, empathetic IT Manager to help us mature our IT team and support the company in this exciting period of growth. You'll lead a remote-friendly team of 4 IT Professionals, reporting directly to our Head of Security and IT. Your responsibilities will include:
- Leading and mentoring a growing team of 4 IT professionals, providing guidance, training, and support
- Owning and developing our IT Operations, including IT Support, Helpdesk and In-Office experiences
- Owning and developing our long term IT Roadmap, supporting the company as we grow and innovate
- Establishing and enforcing IT policies, procedures, bringing rigor to our company processes
- Monitoring IT risks and implementing controls to protect data security and business continuity
- Fostering strong relationships with stakeholders and ensuring their IT needs are met and aligned with the company's strategy
Please note, Grow Therapy adjusts base salary based on Geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.
You'll Be a Good Fit If You Have:
- 7+ years of IT experience, with at least 4 years in a managerial role (required)
- Strong proficiency in IT technologies such as Google Workspace, macOS, Addigy, Intune, Microsoft Office 365, Apple Business Manager, etc
- An ability to manage rapidly changing needs within a growing organization, including handling IT operations, onboarding new vendors and systems, troubleshooting, and providing technical support.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire teams
- Strong customer orientation and a commitment to empathy, transparency, and high standards
- An ability to collaborate with various departments to understand and meet their IT needs
Benefits
- The chance to drive impact within the mental healthcare landscape from day one
- Comprehensive health insurance plans, including dental and vision
- Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
- Flexible working hours and location (remote OR in-office, your choice!)
- Generous PTO
- Company-wide winter break
- Mental health mornings (2 hours each week)
- Team meditation
- Wellness Stipend
- In-office lunch and biweekly remote lunch on us!
- Continuous learning opportunities
- Competitive salary
- The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
#LI-REMOTE
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.