IT Service Technician - AWest-Security

**About Us**

AWest Security is a leading provider of advanced security services and technologies. We are dedicated to protecting our clients' assets and information through innovative solutions and unparalleled service. Join our team and help us continue to set the standard in security.

**Position Overview**

We are seeking a skilled and motivated IT Service Technician to join our team. The ideal candidate will have a strong technical background and experience in IT support, with a focus on security systems and solutions. This role involves troubleshooting, maintaining, and optimizing our clients' security infrastructure to ensure maximum efficiency and security.

**Key Responsibilities**

• Install, configure, and maintain security systems, including CCTV, access control, and alarm systems.
• Provide technical support and troubleshooting for hardware and software issues related to security systems.
• Perform regular system updates, patches, and upgrades to ensure security and functionality.
• Conduct routine maintenance and inspections of security equipment.
• Collaborate with the IT and security teams to develop and implement effective security policies and procedures.
• Assist in the design and implementation of new security projects.
• Provide on-site and remote support to clients as needed.
• Document all service activities, including installation, maintenance, and troubleshooting processes.
• Stay up-to-date with the latest security trends, technologies, and best practices.

**Qualifications**

• Associate's or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience in IT support, with a focus on security systems preferred.
• Strong knowledge of security systems, including CCTV, access control, and alarm systems.
• Proficient in network and system administration.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.
• Relevant certifications (e.g., CompTIA Security+, CISSP) are a plus.

**Benefits**

• Competitive salary and benefits package. $48-50K, depending on experience.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Access to the latest technologies and tools in the security industry. 

**How to Apply**

Interested candidates are invited to submit their resume and cover letter to don@awest-security.com.

**Contact Information**
AWest Security
don@awest-security.com
701-390-4551
www.awest-security.com