IT Specialist (providing IT support to users, implementation support services) - MVP Consulting
Rensselaer, NY
About the Job
HBITS-06-13621
Day to Day tasks to be performed by candidate include:
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Mid-Level 36 - 60 months: Candidate is able to work independently, without assistance.
Day to Day tasks to be performed by candidate include:
- Provide CONNECTIONS user support via in-person, email and telephone
- provide direct, on-site instruction to individual users and small groups
- provide instruction on newly released functionality
- deliver presentations to line staff
- monitor compliance with data entry requirements
- review training materials
- provide technical assistance with data warehouse
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Mid-Level 36 - 60 months: Candidate is able to work independently, without assistance.
- 36 months of experience providing IT support to users.
- 36 months of experience providing implementation support services.
- 18 months of experience providing onsite systems support in a child welfare environment.
- 18 months of experience in training staff in a child welfare application.
- Bachelor's Degree
Source : MVP Consulting