IT Support - TEKsystems

Description:

The IT Service Desk Analyst I – Is a full-time in office role working on the Service Desk

Team. This role will provide on-site and remote support for employees, including maintenance,

installation, troubleshooting of computers and peripherals, training on company supported applications,

and shipment of assets.

This role is also responsible for coordination of incidents that require escalation to other teams within

the company, third parties, and seeing these incidents through to completion. They will work directly

with End Users and Management to remediate issues and strive to provide a positive Service Desk

experience.

Skills:

Help desk support, Windows 10, Customer service, Windows, Desktop, Active directory, Imaging, Technical support, Office 365, Ticketing system, Servicenow, Application support, Windows 7, O365, Mobile device, Troubleshooting, Help desk, Service desk, Mac, Password reset, Phone support, Outlook, Asset management, Configuration, Hardware/software, Software installation, Microsoft office

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.