Implementation Consultant; Environmental Health - Tyler Technologies
Lakewood, CO
About the Job
Implementation Consultant; Environmental Health
Apply Online
The Implementation Consultant for Tyler's Environmental Health solution is
responsible for delivering high-quality knowledge transfer services to
clients, enabling them to use our environmental health solutions effectively
and efficiently. This role will focus on supporting state and local government
agencies in managing programs such as Food Safety, Well and Septic,
Hazardous Materials, and Air Quality. The Consultant ensures a smooth
transition to our software solutions, completed according to predetermined
timelines, and establishes a positive baseline for ongoing client
relationships
Work with our solutions that enable new businesses to safely build, open
their doors, and stay in compliance. Our solutions facilitate community
development, business management regulation, and code compliance while
supporting fire prevention and structural safety.
Location
Lawrenceville, Georgia | Lakewood, Colorado | Yarmouth, Maine |
Plano, Texas | Falmouth, Maine
Travel
50-75%
Responsibilities
Provide clients with professional services such as consultation, software
configuration, and user training on our Environmental Health software
solutions
Design and conduct knowledge transfer sessions on-site or through webinars
tailored to the specific needs of environmental health programs.
Educate users on software functionality, maintenance, and
troubleshooting, ensuring they can effectively manage their environmental
health programs by leveraging Tyler's EH Solutions.
Recommend process improvements and best practices for utilizing our software
solutions to meet client needs efficiently.
Identify and document business and technical requirements for software
configuration, forms, reports, interfaces, processes, and other
relevant changes specific to environmental health programs.
Keep current on administrative tasks such as documenting client issues,
communicating agendas, submitting trip reports, timesheets, and weekly
expense reports, and updating systems-related client activity.
May assist QA staff with product testing, especially concerning updates and
new features relevant to environmental health programs.
Notify management and appropriate departments of issues or unplanned events
that could impact the implementation's effectiveness, schedule, or budget.
Create client-facing and internal documentation, such as "quick tips"
and "how-to" guides, with a focus on environmental health applications.
Act as a liaison between the client and the company's technical staff,
effectively conveying technical information to non-technical stakeholders.
May participate in the annual User Conference and facilitate discussions on
topics related to environmental health software modules.
Perform other duties as assigned.
Qualifications
Bachelor's degree or comparable work experience.
Experience in using or implementing Environmental Health software, such as
solutions for Food Safety, Well and Septic, Hazardous Materials, or Air
Quality management, within state or local government.
Typically, a minimum of one year of experience as an Associate
Implementation Consultant or equivalent industry experience, particularly in
environmental health program management.
Strong knowledge of environmental health programs
Exceptional presentation and knowledge transfer skills.
Excellent interpersonal and communication skills.
Familiarity and ease with computer systems and Microsoft Office products
(SQL, IIS, Excel).
Strong problem-solving and analytical skills.
Ability to travel 25 - 50%
Valid driver's license.
2024 Training Class
New Hire Training Dates: December 9, 2024 - February 7, 2025
The Implementation Consultant's average base pay is $66,000.00.
Weeks 1 in our Yarmouth, ME office and Week 8 in Lawrenceville, GA
(travel expenses covered). The remaining weeks of training will take place
remotely. Must be able to attend and complete a 8-week mandatory new hire
training class as an essential job function of the implementation
consultant/software support specialist role.
You will be eligible to participate in the Annual Tyler Bonus &
Implementation Consultant incentive plan. Payout of these incentives is
contingent upon meeting your performance objectives and/or business results.
The Implementation Consultant incentive plan is an addition to your base
pay, with the opportunity to earn up to $3,000 - $7,000/year.
State-Specific Salary Range Disclosure Requirements
Salary will generally fall between $58,285 - $85,000 before adjustment
for geographic differences. Recruiter can confirm if position is incentive
elig
Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our
team members by offering competitive benefits to support their health and
financial wellness. Learn more about how we care for our people.
Apply Online
Requisition Number:2024-5668
Tyler Technologies is proud to be an affirmative action / equal opportunity
employer. All qualified applicants will receive consideration without regard
to race, creed, gender, marital status, sexual orientation,
citizenship status, color, religion, national origin, age,
disability, veteran status, or any other status protected under local,
state or federal laws. If you require reasonable accommodation for any part of
the application or hiring process due to a disability, please submit your
Apply Online
The Implementation Consultant for Tyler's Environmental Health solution is
responsible for delivering high-quality knowledge transfer services to
clients, enabling them to use our environmental health solutions effectively
and efficiently. This role will focus on supporting state and local government
agencies in managing programs such as Food Safety, Well and Septic,
Hazardous Materials, and Air Quality. The Consultant ensures a smooth
transition to our software solutions, completed according to predetermined
timelines, and establishes a positive baseline for ongoing client
relationships
Work with our solutions that enable new businesses to safely build, open
their doors, and stay in compliance. Our solutions facilitate community
development, business management regulation, and code compliance while
supporting fire prevention and structural safety.
Location
Lawrenceville, Georgia | Lakewood, Colorado | Yarmouth, Maine |
Plano, Texas | Falmouth, Maine
Travel
50-75%
Responsibilities
Provide clients with professional services such as consultation, software
configuration, and user training on our Environmental Health software
solutions
Design and conduct knowledge transfer sessions on-site or through webinars
tailored to the specific needs of environmental health programs.
Educate users on software functionality, maintenance, and
troubleshooting, ensuring they can effectively manage their environmental
health programs by leveraging Tyler's EH Solutions.
Recommend process improvements and best practices for utilizing our software
solutions to meet client needs efficiently.
Identify and document business and technical requirements for software
configuration, forms, reports, interfaces, processes, and other
relevant changes specific to environmental health programs.
Keep current on administrative tasks such as documenting client issues,
communicating agendas, submitting trip reports, timesheets, and weekly
expense reports, and updating systems-related client activity.
May assist QA staff with product testing, especially concerning updates and
new features relevant to environmental health programs.
Notify management and appropriate departments of issues or unplanned events
that could impact the implementation's effectiveness, schedule, or budget.
Create client-facing and internal documentation, such as "quick tips"
and "how-to" guides, with a focus on environmental health applications.
Act as a liaison between the client and the company's technical staff,
effectively conveying technical information to non-technical stakeholders.
May participate in the annual User Conference and facilitate discussions on
topics related to environmental health software modules.
Perform other duties as assigned.
Qualifications
Bachelor's degree or comparable work experience.
Experience in using or implementing Environmental Health software, such as
solutions for Food Safety, Well and Septic, Hazardous Materials, or Air
Quality management, within state or local government.
Typically, a minimum of one year of experience as an Associate
Implementation Consultant or equivalent industry experience, particularly in
environmental health program management.
Strong knowledge of environmental health programs
Exceptional presentation and knowledge transfer skills.
Excellent interpersonal and communication skills.
Familiarity and ease with computer systems and Microsoft Office products
(SQL, IIS, Excel).
Strong problem-solving and analytical skills.
Ability to travel 25 - 50%
Valid driver's license.
2024 Training Class
New Hire Training Dates: December 9, 2024 - February 7, 2025
The Implementation Consultant's average base pay is $66,000.00.
Weeks 1 in our Yarmouth, ME office and Week 8 in Lawrenceville, GA
(travel expenses covered). The remaining weeks of training will take place
remotely. Must be able to attend and complete a 8-week mandatory new hire
training class as an essential job function of the implementation
consultant/software support specialist role.
You will be eligible to participate in the Annual Tyler Bonus &
Implementation Consultant incentive plan. Payout of these incentives is
contingent upon meeting your performance objectives and/or business results.
The Implementation Consultant incentive plan is an addition to your base
pay, with the opportunity to earn up to $3,000 - $7,000/year.
State-Specific Salary Range Disclosure Requirements
Salary will generally fall between $58,285 - $85,000 before adjustment
for geographic differences. Recruiter can confirm if position is incentive
elig
Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our
team members by offering competitive benefits to support their health and
financial wellness. Learn more about how we care for our people.
Apply Online
Requisition Number:2024-5668
Tyler Technologies is proud to be an affirmative action / equal opportunity
employer. All qualified applicants will receive consideration without regard
to race, creed, gender, marital status, sexual orientation,
citizenship status, color, religion, national origin, age,
disability, veteran status, or any other status protected under local,
state or federal laws. If you require reasonable accommodation for any part of
the application or hiring process due to a disability, please submit your
Source : Tyler Technologies
