Inbound Business Development Rep - RR Donnelley

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

The Inbound Business Development Role will engage with customers and leads through inbound channels. The BDR will secure/place orders, make outbound calls (in response to inquiries coming into the system), identify correct contacts, qualify incoming leads, and route to correct departments for follow-up.

• Qualify incoming leads and route accordingly
• Receive incoming calls and route them appropriately
• Secure and place incoming orders
• Cross-sell and Upsell to inbound clients
• Deliver pricing and delivery times to customers for stock products
• Generate revenue by soliciting and obtaining orders from existing customers
• Collaborate with sales, marketing, and leadership teams
• Provide consistent, concise, accurate internal and external communications
• Effectively communicate and present the RRD value proposition to customers and incoming leads
• Work collaboratively in a team environment as well as independently
• Successfully identify the correct contacts and maintain excellent data hygiene
• Develop and maintain strong relationships both internally and client-facing
• Achieve sales and contact quotas, or any other metrics, as defined by specific initiatives
• Act as an ambassador for all of RRD’s products and services
• Responsible for making outbound calls in response to incoming calls and email

The national pay range for this role is $37,800 - 67,400 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans