Incentives Establishment Specialist Support - Acquisition Professionals LLC

Corporate Profile:
Acquisition Professionals (AP) LLC is a trusted strategic partner and solutions-based company that combines years of deep knowledge-based expertise, agile program management, and customized learning solutions, AP provides cradle-to-grave acquisition services and acquisition training; administrative support services; Information Technology Support Services and program and financial management. We leverage technology, tools, and industry best practices through our experienced personnel to create cross-functional results and navigate the complex and high-risk areas for our clients’ projects and programs.

Job Summary:
The Incentives Establishment Specialist Support is responsible for processing detailed research for, and execution of, automated systems actions required to confirm eligibility, recommend payment, and to suspend, reinstate, or terminate all incentives.  NOTE:  All work will be performed at the Customer's offices in Marietta, Georgia.  

Responsibilities:

• Initiate and process termination of existing incentives (for example: for failure to maintain deployability and physical fitness, adverse personnel actions, unauthorized or voluntary transfer outside of contracted duty positions and units, missing transfer documentation, and missing incentives
  paperwork). 
• Educate FTS staff at subordinate elements of the organization about the reasons for termination of incentives for their assigned personnel, in order to assist FTS staff in preventing unnecessary termination of incentives. 
• Execute termination activities with due process, in order to give service members ample opportunity to respond to and to refute initiation of termination. 
• Execute weekly/monthly tasks related to US mail operations, to include use of certified return receipt. 
• Initiate and process requests for exception to policy (ETP). 
• Initiate and process requests for closed year obligations. 
• Maintain detailed logs of all termination, exception to policy, and closed year actions. 
• Maintain familiarity with applicable US laws, DoD policies, Army and ARNG regulations, and NGB and state policies relevant to the processes outlined above. 
• Confirm accuracy of data entered by FTS staff at subordinate elements of the organization, as well as presence of required supporting documentation in relevant systems. 
• Enter remarks in the system for all actions taken, and also to record relevant information helpful to further processing (e.g., research completed, actions still required, results of important conversations).  
• Search for and understand current status of a given incentives action, in order to help service members and FTS staff understand the process, and to track progress of the action for follow-up. 
• Access, navigate, and utilize iPERMS, which is the database of record for Army personnel files, for tasks related to incentives processing. 
• Verify existence, details, and accuracy of key individual personnel records, such as the DD Form 4, DA Form 4836, contract addendum, and DD Form 214. 
• Download files from iPERMS, as appropriate, for upload into GIMS. 
• Work with FTS staff at subordinate locations to secure missing or legible copies of documentation, as appropriate, in order to further process transactions in GIMS. 
• Produce all correspondence (e.g., email, memoranda) and all deliverables to meet professional and technical standards. 
• Respond to and effectively handle time-sensitive calls and emails as they are received.
• Track required actions through to completion, recording progress on a report. 
• Operate an assigned GIS to input, store, retrieve and manipulate data in various programs, including but not limited to GIMS and iPERMS.
• Use various software programs to maintain database files and prepare reports. 
• Work through the site supervisor, the COR, or the KO to resolve issues/conflicts, receive technical instructions, and ensure adequate performance of services. 
• Provide positive feedback to the COR for improvements in processes in ESO that will facilitate improved success rate, customer service, or relationships with higher level processing teams at NGPEC and NGB.

Education/Certifications/Required Qualifications:

• High school diploma or its equivalent. 
• 5 years of experience.
• Must possess an ACTIVE Secret Security Clearance.
• Must be a US Citizen.

Desired Qualifications:

• Experience with utilizing Guard Incentives Management System (GIMS) 
• Experience with utilizing Interactive Personnel Electronic Records Management System (iPERMS)

Personal Qualities:

• Knowledgeable and experience using electronic media, including Microsoft Office software (Word, Excel, Power-Point, etc.)
• A high level of initiative and strong attention to detail is a must
• Excellent communications skills, oral and written.
• Strong attention to detail.

Corporate Summary:
Acquisition Professionals (AP) LLC is an Economically Disadvantaged, Woman-Owned, 8 (A) small business.  We are located at the MetroPark Office Complex in Alexandria, Virginia.  We offer a competitive salary and compensation benefits package, including medical, dental, vision, disability, matching 401k, tax free transit subsidy, paid federal government holidays and paid time off. AP is an Equal Opportunity and Affirmative Action Employer and are committed to creating an all-inclusive environment for all employees. We do not tolerate discrimination or harassment of any kind.