Indirect Auto Loan Servicing Rep - Valley National Bank
Fairfield, NJ 07004
About the Job
Responsibilities include but are not limited to:
* Review loan documentation to ensure accuracy and completeness including amount, rate, term, vehicle descriptions, signatures and approvals.
* Discount loans for booking. Compare amount financed to Dealer contract terms and calculate the loan amount financed when there is a difference in the loan approval terms. This includes amount financed, term and interest rate.
* Book and fund loans.
* Reconcile daily loans that are booked and funded to be in proof prior to submitting ACH funding file.
* Resolve customer account issues.
* Enters loan documentation into Harland, Dealer Track and Route One systems and follow up with auto dealerships for missing or corrected documents.
* Ensure that loan officers' approval and conditions have been met.
* Review underwriting exceptions with the Underwriting staff and resolve prior to booking loans.
* Performs quality control of loans booked to ensure accuracy of set-ups in Miser and Smart Search. Ensure customer information has transferred from Harland system and that loan is booked and funded.
Required Skills:
* Knowledge of lending terminology and loan documents used in Indirect Auto Lending.
* Ability to book, fund, and research information on indirect auto loans on the Harland to Miser system including field changes/modifications when necessary and history information.
* Ability to read and interpret documents such as credit applications, approvals, loan documents, letters and procedure manuals.
* Good communication skills both written and verbal.
* Strong phone skills.
* Basic math skills.
* Strong attention to detail.
* Basic PC skills using Microsoft Office, Word, Excel, and Outlook.
* Ability to organize - prioritize daily work assignments.
* Ability to handle multiple priorities simultaneously.
* Ability to use strong interpersonal skills to clarify instructions from Auto Dealer Services and other bank representatives to resolve problems and correct discrepancies.
Required Experience:
* High School Diploma or GED and a minimum of 2 years' loan servicing experience.
* Bookkeeping or accounting experience preferred.
* Associates Degree preferred.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
* Review loan documentation to ensure accuracy and completeness including amount, rate, term, vehicle descriptions, signatures and approvals.
* Discount loans for booking. Compare amount financed to Dealer contract terms and calculate the loan amount financed when there is a difference in the loan approval terms. This includes amount financed, term and interest rate.
* Book and fund loans.
* Reconcile daily loans that are booked and funded to be in proof prior to submitting ACH funding file.
* Resolve customer account issues.
* Enters loan documentation into Harland, Dealer Track and Route One systems and follow up with auto dealerships for missing or corrected documents.
* Ensure that loan officers' approval and conditions have been met.
* Review underwriting exceptions with the Underwriting staff and resolve prior to booking loans.
* Performs quality control of loans booked to ensure accuracy of set-ups in Miser and Smart Search. Ensure customer information has transferred from Harland system and that loan is booked and funded.
Required Skills:
* Knowledge of lending terminology and loan documents used in Indirect Auto Lending.
* Ability to book, fund, and research information on indirect auto loans on the Harland to Miser system including field changes/modifications when necessary and history information.
* Ability to read and interpret documents such as credit applications, approvals, loan documents, letters and procedure manuals.
* Good communication skills both written and verbal.
* Strong phone skills.
* Basic math skills.
* Strong attention to detail.
* Basic PC skills using Microsoft Office, Word, Excel, and Outlook.
* Ability to organize - prioritize daily work assignments.
* Ability to handle multiple priorities simultaneously.
* Ability to use strong interpersonal skills to clarify instructions from Auto Dealer Services and other bank representatives to resolve problems and correct discrepancies.
Required Experience:
* High School Diploma or GED and a minimum of 2 years' loan servicing experience.
* Bookkeeping or accounting experience preferred.
* Associates Degree preferred.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Source : Valley National Bank
