Information Management Specialist - Highlight Technologies

The Information Management Specialist is responsible for leading grants management data analysis and reporting tasks, as well as serving as the primary data / system point of contact between the functional and technical teams. The Information Specialist is responsible for providing dedicated customer service to clients by executing grants management processes that meet client needs and expectations. The Information Specialist organizes and executes specific tasks throughout the grants management lifecycle to enable a seamless participant, grantee, and client experience. The Information Specialist is also responsible for assisting with building, maintaining, and testing databases and IT infrastructure and consolidating data from multiple sources so analysts and team members may easily access and interpret data reliably.  

Work Environment: The work environment is a typical office setting.

Physical demands: The physical demands of the job include sitting for extended periods, and occasional walking and standing.

Position type and expected hours of work: This is a full-time exempt position. Typical work hours are Monday-Friday, 40-60 hours per week. Some job activities may be required outside of typical workdays/hours. Overtime is expected during peak periods.

Travel: 10% local and regional travel, with overnight stays necessary

• Support key pre- and post-award grants management activities, such as, but not limited to: materials, correspondence, web content, surveys / forms and information collection tasks, reviewer / competition websites, SharePoint sites, answering emails and phones, preparing analysis and reports, help desk inquiry log, application screening, reviewer recruitment, reviewer and panel rosters, panel assignments, honoraria payments, funding slates, decision letters, project abstracts,G5/GrantSolutions/HSES/etc. administration, closeout functions, and other activities as assigned 
• Coordinate and collaborate across the team to assure that all work products content and functionality are of highest quality and informed with up to date information 
• Attending weekly contract management and daily stand-up meetings as needed to support contract execution; Contribute to client progress and status reports (i.e., monthly reports, weekly registration metrics, etc.) 
• Develop SOPs and QC procedures; and update to reflect efficiencies, best practices, and lessons learned 
• Develop databases, reports, and other tools as needed to support efficiency and process improvement; Maintain and update grants management databases
• Support database administration and oversee maintenance of data, databases, and systems
• Prepare and maintain project file folders with all completed work products, artifacts, and deliverables 
• Stay up to date on necessary technology and processes and show initiative in capturing, documenting, and implementing best practices and lessons learned to improve quality and efficiency of services and solutions 
• Lead coordination and develop methodologies to support functional team in execution of daily activities to include data storage, data validation, data analysis, etc. to support project goals 
• Test systems, lead test scenarios, and identify/document/remediate all issues 

• Bachelor’s degree required, master's degree and/or relevant certifications preferred 
• At least 3 years of professional experience 
• High level of demonstrated proficiency in utilizing a variety of web-based and commercial off-the-shelf data management software packages such as Microsoft Excel, PowerPoint, Smartsheet, Tableau, etc.  
• High level of demonstrated proficiency in aggregating, analyzing, and presenting data gathered from multiple sources 
• Ability to work onsite at the Regional Office 
• Experience in records management
• Experience and education in education, early childhood education, child development, public administration, family and consumer science or related fields preferred 
• Knowledge of Head Start Program and applicable grant systems a major distinguishing feature 

For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.

Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight’s founder, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org. 

We’re an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.

To receive compensation and benefits information for this role, contact us or email us at Recruiting@HighlightTech.com  Please include the Req ID (this is at the top of the posting under the position title) in the subject line of the email.

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