Information Systems and Administrative Coordinator at Matheny Medical and Educational Center

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Matheny is a special hospital for children and adults with medically complex developmental disabilities. Mathenys mission is to provide exceptional care and an optimal quality of life for children and adults with special needs and medically complex developmental disabilities. Founded by Walter and Marquerite Matheny in 1951, the Matheny of today is a pioneer in providing fully integrated, personalized care and education that respects each person's dignity and encourages their highest potential. At Matheny, we focus on abilities in a warm and nurturing environment.

Our fully-accredited non-profit private school combines traditional academics with therapeutic intervention and pre-vocational skill development. Our Adult Services Program includes five licensed community residences/group homes and two adult learning centers. Staffed by experienced therapists and instructors, the program supports adult patients as they attain their highest level of functioning and integration into the community. Matheny's Arts Access program empowers individuals with disabilities to create art without boundaries. Through the use of innovative communication systems, the artists have complete freedom to explore a world that is defined only by their unlimited creativity and unique self-expression.

Matheny Medical and Educational Center has a career opportunity available for a Full Time Information Systems and Administrative Coordinator.

Desired Qualities:

• Respect
• Professionalism
• Integrity
• Compassion

Incentives for joining the Matheny team:

• Paid Training
• Staff Appreciation events
• Health and Wellness fairs
• Employee Recognition Awards
• Diversity events
• Employee Referral Bonuses

Enriching Lives. Growing Abilities

Duties of this positon include:

• Maintain super user proficiency in end user computer skills. Provide expert assistance to users. Provision user accounts and access for systems such as Windows Active Directory (AD), RSA, MaaS360 and other enterprise security and access management systems.
• Diagnose and resolve hardware and software issues on desktops, laptops, printers, mobile devices, and other peripherals. Configure and deploy new equipment according to organizational standards and specific user needs.
• Provide orientation training to new employees on office equipment including workstations, business applications, and telephone system for smooth onboarding. Provision telephone extensions, set up voice mail, assign phone soft keys and configure soft phone applications to facilitate effective communication within the organization.
• Oversee the administration and coordination of Matheny issued cell phones, including problem resolution and repairs. Provision, install, configure and troubleshoot Matheny work-related apps on personal cell phones. Troubleshoot workstation connectivity issues and perform basic network administration tasks.
• Update the Matheny telephone directory to ensure contact information is accurate and current. Coordinate with communication service providers to facilitate phone system repairs and ensure seamless communication services. Review system logs regularly for anomalies, identifying potential issues and security threats, and initiating appropriate action.
• Maintain records of software licenses and support contracts, track expiration dates and evidence of compliance as necessary. Prepare purchase requisitions for the Information Systems department to acquire necessary hardware and software in a timely manner. Keep detailed records of purchases and inventory, conduct regular audits to ensure an adequate stock of supplies and equipment is maintained.
• Document and perform instructions for routine information systems maintenance procedures to ensure smooth operation of systems and infrastructure.
• Create, schedule, and maintain content on the intranet portal and electronic signage to keep employees informed about important announcements, updates, and relevant information. Other duties and assignments as required Business Systems Administrator. Job Duties May require occasional nights and or weekends.
• Oversee the administration and coordination of employee Wireless cell phones, encompassing the setup of new devices, facilitating upgrades, and addressing and resolving any cell phone-related issues that may arise.

Matheny offers a competitive salary and comprehensive benefits package that includes medical/dental, life insurance, tuition reimbursement, tax deferred retirement plan, and generous paid time off.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

PM22

• College or university degree in computer science and/or 2 years equivalent work.
• Computer proficiency; including use of word processing, spreadsheets, presentation software, e-mail and a basic understanding of databases.
• Certifications such as CompTIA and Microsoft desktop/server certifications a plus NEC phone system administration experience a plus.
• Prior work experience in a hospital setting preferred.
• Knowledge of Apple MacBook iOS MDM(JAMF) a plus.

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