Information Technology Specialist at Department Of Energy

DutiesAs an Information Technology Specialist, you will:Develop processes and procedures for effective use of communication and collaboration tools including email and Teams.Support maintenance and implementation of Microsoft 365 services.Utilize applications, including Microsoft M365, Entra ID, Kiteworks, to collect and analyze data.Coordinate with staff to document and facilitates knowledge transfer and standard operating processes and procedures.Ensure continuity in operations and the rigorous application of information management/information security/cybersecurity policies, principles, and practices in the delivery of planning and management services in support of the Office's Strategic Plan.Requirements Conditions of EmploymentOccasional travel required.You must be a United States Citizen.This employer participates in the e-Verify program.If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. See www.sss.gov.If selected, your appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.A preliminary background check must be completed before a new employee can begin work.Current Federal employees or other individuals with an existing completed backgroundinvestigation may not be required to undergo another background check.This position has been designated as CRITICAL and requires a security clearance at the "Q"Level. The incumbent is required to obtain and maintain this clearance; failure to do so mayresult in separation from federal service.This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing thereafter. Failure to test or a positive result on random drug tests conducted after appointment may result in removal from Federal employment.You are required to submit a Financial Disclosure Statement, OGE-450, Executive Branch Personnel Confidential Financial Disclosure Report within 30 days of entering the position and annually.If selected, you may be required to complete a one year probationary period.Some hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations.This position is included in a Bargaining Unit.This position does not support 100% remote work. You will be required to report physically tothe off icial reporting worksite as specified by the supervisor, but no less than 2 days per payperiod. QualificationsBASIC REQUIREMENT: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.Attention to Detail - Is thorough when performing work and conscientious about attending todetail.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.In addition to meeting the basic requiement above, candidates must possess the specialized experience below.SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-13 in the Federal service. Specialized experience for this position is defined as meeting 2 of 3 of the following:Collaborating with stakeholders to ensure current software meets business requirements, including recommended upgrades of software and enterprise systems.Utilizing applications, including Microsoft M365, Entra ID, Kiteworks, to collect or analyze data.Administrating cloud-based systems via patches, permissions, service deployments, or network perfomance monitoring.
Education cannot be substituted for experience at the GS-14 grade level.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.CTAP/ICTAP candidates: To be considered "well qualified" you must (1) meet all of the requirements as described in this section; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.You must meet all qualifications and eligibility requirements by the closing date of this announcement.Education
There are no specific education requirements or substitution of education for experience for this position.
Additional informationThe U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn about E-Verify, including your rights and responsibilities, visit .Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.More than one selection may be made from this vacancy announcement.Some positions may require completion of a probationary period of up to 1 (one) year.Many positions require successful completion of a background investigation.Your performance appraisal and incentive awards will be given due consideration in the selection process based on their relation to the duties of the position and the consistency with which they may be considered in evaluating you against other candidates.Some hiring incentives may be authorized in accordance with agency policy and if funding is available. PCS will not be authorized.EEO Policy: Reasonable Accommodation Policy: Veterans Information: Selective Service Registration: The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint to the agency within 30 calendar days of the date of alleged noncompliance by completing the Fair Chance Act Intake Form and submitting it to the Administrative Investigations Program at AdministrativeInvestigations@hq.doe.gov. Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated to determine if you are a best qualified candidate. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Due weight will also be given to federal employees, when applicable, for performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3). Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.
Your application and resume should demonstrate that you possess the following competencies. Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Use specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position.Administration and ManagementCustomer ServiceInformation Technology Performance AssessmentProject ManagementNon-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to answer the assessment questions. However, you will not be evaluated against the rating and ranking criteria. Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., VRA, Schedule A).
All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration.Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.Shared Certificates: The Department of Energy shares lists of applicants among its internal Departmental Elements and organizations. You may be referred for consideration to other DOE Hiring Managers throughout the Department for more than one position based on this application. By applying to this announcement, you understand your application materials may be shared with multiple Hiring Mangers throughout DOE. If additional positions are filled from this announcement conditions of employment may differ. You will be notified if you are referred for additional positions.
You must meet all qualifications and eligibility requirements by the closing date ( 10/24/2024) of this announcement.
To preview the Assessment Questionnaire, click .