Information Technology Specialist L3 - Keenbee Talent Soluitions

Our client has an immediate need for an Information Technology Specialist L3 to join their team in Albuquerque, New Mexico.

Job Summary

The IT System Administrator is responsible for maintaining and optimizing our organization's IT infrastructure. This includes diagnosing and resolving system issues, performing general maintenance tasks, and ensuring compliance with security protocols. You'll configure and monitor network devices, manage server systems, and oversee Microsoft products and services. Additionally, you'll provide technical support for equipment setup, telephone systems, and video conferencing. Your role will involve managing virtual technologies and providing guidance to junior IT personnel.

*MUST HAVE A TS/SCI CLEARANCE TO QUALIFY*

Responsibilities:

• 10+ years relevant experience within the Department of Defense (DoD) to deliver comprehensive technical support
• Maintain network infrastructure, standalone servers, workstations, and Security Monitoring Systems, ensuring seamless operation and adherence to system documentation standards
• Utilize advanced analytical skills to identify and resolve system anomalies, optimizing performance and reliability
• Oversee cloud services administration, ensuring the smooth operation of cloud-based resources and services
• Prepare systems for operational use and provide support during operational tests, ensuring readiness and functionality
• Conduct thorough assessments to identify vulnerabilities in Automated Information Systems (AIS) and implement robust countermeasures to safeguard against potential threats
• Ensure compliance with security policies and practices in the operation, maintenance, and disposal of AIS and network nodes
• Administer Video Teleconference (VTC) systems, including scheduling, configuration, and troubleshooting, as needed
• Deliver direct client support for network-related issues, ensuring prompt resolution and optimal user experience
• Manage account creations, modifications, and deletions, maintaining accurate user profiles and access permissions
• Provide multi-level Help Desk support, offering expert troubleshooting and assistance for hardware and software issues
• Perform hardware and software configuration, upgrades, and modifications, keeping systems up-to-date and functional
• Offer comprehensive desktop and laptop configuration and support services, addressing user needs and ensuring optimal device performance
• Continuously maintain network infrastructure, servers, workstations, and system documentation to uphold operational efficiency and compliance standards
• Manage and configure physical and virtual servers (Windows and Linux), Microsoft products and services (Active Directory, SQL Server, Azure)
• Ensuring compliance with Security Technical Information Guidelines (STIG) and maintaining backup systems

• MUST HAVE A TS/SCI CLEARANCE TO QUALIFY
• MA/MS/ME, although relevant work experience or training may be considered in lieu of a master’s degree
• Security + or equivalent to meet DOD 8570.01-M Information Assurance Technology Level II
• Key Skills/Experience Required for Interview Selection ONLY
• 10+ years relevant DoD work experience
• 4 years experience in a special access program and/or secret compartmental information environment with the last five years
• Master of Arts/Master of Science/Master of Engineering (MA/MS/ME) degree. Work experience may be considered in lieu of a degree.
• Security + or equivalent to meet DOD 8570.01-M.