Infrastructure Administrator at TEKsystems

Qualifications:

• 2-3+ years of experience in a Tier 2 Helpdesk/Desktop support role or experienced in a Junior Systems Administrator role

o Providing both remote and onsite technical support and administration in the following technologies:

. Microsoft Windows Desktop Operating Systems (Windows 10)

. Microsoft Windows Server Operating Systems (2012, 2016 and 2019)

. Network Firewalls, Switches, and Routers

. Antivirus and Antispam software

. Microsoft Office 2013/2016/Office365 including Visio and Project

. Having a demonstrated understanding of Networking concepts (DNS, DHCP, and TCP/IP)

• Technical focused:

o Provide support to client systems remotely, over the phone, or at Client sites

o Assist with installation and setup of client servers, workstations, networking, and other infrastructure systems.

o Troubleshoot business application issues

o Troubleshoot system integration issues

o Perform regular system review, logs, notifications, and upgrade systems

o Participate and contribute to internal projects and systems

• Client focused:

o Create and maintain positive customer relationships

o Communicate professionally in both a written and verbal manner

o Provide a great customer experience

o Regular interaction with client end-users at all various levels of technical competency (including Executive-level/C-Suite end users)

• Personal Development:

o Continual improvement to his/her network infrastructure skills through formal and informal training programs.

o Continual improvement of Client focused skills including those non-technical skills that increase your ability to manage and maintain Client expectations and relationships

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.