Inside Sales Coordinator - KF Tea USA

Position Description:  Kung Fu Tea is a fast-growing company that focuses on freshly made tea drinks. With over 100 stores in the U.S and entering Canada and Australia marketing this year, we are the No.1 brand in the category. Join us in challenging the beverage industry and challenging ourselves to be the best.  

Responsibilities:  

Duties may include, but are not limited to:

·         Provide customer services support by answering questions; forwarding messages to the dedicated individual/department

·         Create spreadsheets of prospective client data and manage leads data

·         Maintain customer records by updating account information regularly

·         Assist in business development activities, such as direct mailings, prepare for conferences/training meetings

·         Forward information by receiving and distributing communications; collecting and mailing correspondence; copying information. (per approval)

·         Submit and reconcile expense reports

·         Prepare and distribute monthly reports on client information such as daily call reports and weekly work plans

·         Assist in maintaining relationship with existing Franchisees by proactively contacting them via e-mail

·         Perform other related duties as assigned

Qualifications:  

·         Minimum of Bachelor’s degree

·         Passion for sales; prior sales, customer relation or relevant experience is a plus

·         Excellent writing and computer (Microsoft Office) skills

·         Strong communication, organizational and interpersonal skill

·         Customer-focused

·         Attention to details

Attributes: 

·         Professionalism, punctuality, and integrity are an absolute must

·         Team-player

·         Willingness to experiment and learn

·         Ability to deal with uncertainty

·         Motivation and determination

·         Excellent writing skills and an eagerness to use them

·         Ability to build and maintain great relationships