Inside Sales Product Tech Support - Valves at Rezult Technology

Rezult Group continues to make great strides toward enhancing the technology services community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for an Inside Sales Tech Support -Valves to fulfill an immediate full-time vacancy.

Day to Day:

·        Technical support and troubleshooting with customers and product vendors focused on valves.

·        Process customer quotes, orders, and answer questions surrounding item pricing, order status and revisions, shipment tracking.

·        Communicate with internal employees regarding order revisions and other related items.

·        Accurately process purchase orders to various vendors to satisfy customer order requirements

·        Comfortably use various computer, email, and phone applications, such as Microsoft Teams, and our ERP Infor, and Tour de Force CRM.

·        Working in a fast-paced distributor environment, displaying high levels of punctuality, dependability, and attention to detail.

Requirements:

·        3 years of previous experience in sales or technical support in an industrial distribution or industrial manufacturing environment

·        Ideally strong knowledge in industrial manual and automated valve products like solenoid, ball, gate, plug, butterfly, and control valves, pneumatic and electric actuators, position indicators, and accessories.

·        Attention to detail and proficiency in working with numbers (prices, part numbers, account numbers, etc.)

·        Proficiency with MS Office tools

·        A technical bachelor’s degree preferred, or equivalent relevant education or experience

·        Experience with Infor Distribution SXe and Tour de Force CRM is a plus