Inside Sales Representative - Tremco Incorporated
Beachwood, OH
About the Job
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Inside Sales Representative seeks to gain new leads and convert them into ongoing customers by building lasting connections and relationships, understanding brand benefits, answering questions, and providing a smooth sales process to close sales and meet targets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Meet or exceed sales goals and objectives set by leadership.
Generate revenue by soliciting and obtaining orders, understanding, and interpreting technical requirements, providing technical information, and developing accounts.
Develop meaningful relationships with customers to encourage trust and loyalty by building rapport, providing technical information/explanations, and preparing quotations.
Research accounts, identify key players, assess competitors, analyze/ summarize information and trends, generate interest, and identify sales opportunities.
Maintain and expand database of prospects within assigned territory and build pipeline. Maintain accurate and up-to-date information in Salesforce.com.
Source, generate, and follow-up on cold and warm leads to further the sales process including inbound and outbound calls and emails.
Understand customer needs and requirements and identify product features and benefits that address needs and add value.
Close sales and fill orders by transferring orders to fulfillment, communicating expected delivery date, etc.
Notify team members of One Tremco qualified opportunities for further development and closure.
Update job knowledge by studying new product descriptions and participating in educational opportunities.
EDUCATION REQUIREMENT:
High school diploma or GED required. Bachelor's degree in marketing, communication, construction management or related field preferred.
EXPERIENCE REQUIREMENT:
Minimum of three years' experience in a sales or outbound customer service role with a proven track record of meeting or exceeding sales targets/quotas.
Experience working with Salesforce.com or similar CRM.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Highly motivated, assertive, competitive, with a positive demeanor.
Excellent organizational and follow-up skills. Exceptional customer service skills.
High degree of flexibility and the ability to effectively manage multiple concurrent projects and a fluctuating workload. Demonstrated ability to prioritize and manage time effectively.
Excellent written and verbal communication, presentation, and listening skills. Understand common objections and develop strategies to overcome them.
Intermediate math skills to calculate percentages, sales prices, and discounts quickly and accurately.
Team-oriented with the ability to build collaborative relationships with internal departments.
Strong persuasion and influencing skills required to close sales.
Strong phone presence, positive personality, demonstrates tenacity and resiliency.
Accepts ownership and accountability.
Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook, etc.) and CRM software such as Salesforce.com.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 20 lbs.
ADDITIONAL INFORMATION:
This is a remote teleworking position which requires a confidential home office space.
BENEFITS AN
GENERAL PURPOSE OF THE JOB:
The Inside Sales Representative seeks to gain new leads and convert them into ongoing customers by building lasting connections and relationships, understanding brand benefits, answering questions, and providing a smooth sales process to close sales and meet targets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Meet or exceed sales goals and objectives set by leadership.
Generate revenue by soliciting and obtaining orders, understanding, and interpreting technical requirements, providing technical information, and developing accounts.
Develop meaningful relationships with customers to encourage trust and loyalty by building rapport, providing technical information/explanations, and preparing quotations.
Research accounts, identify key players, assess competitors, analyze/ summarize information and trends, generate interest, and identify sales opportunities.
Maintain and expand database of prospects within assigned territory and build pipeline. Maintain accurate and up-to-date information in Salesforce.com.
Source, generate, and follow-up on cold and warm leads to further the sales process including inbound and outbound calls and emails.
Understand customer needs and requirements and identify product features and benefits that address needs and add value.
Close sales and fill orders by transferring orders to fulfillment, communicating expected delivery date, etc.
Notify team members of One Tremco qualified opportunities for further development and closure.
Update job knowledge by studying new product descriptions and participating in educational opportunities.
EDUCATION REQUIREMENT:
High school diploma or GED required. Bachelor's degree in marketing, communication, construction management or related field preferred.
EXPERIENCE REQUIREMENT:
Minimum of three years' experience in a sales or outbound customer service role with a proven track record of meeting or exceeding sales targets/quotas.
Experience working with Salesforce.com or similar CRM.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Highly motivated, assertive, competitive, with a positive demeanor.
Excellent organizational and follow-up skills. Exceptional customer service skills.
High degree of flexibility and the ability to effectively manage multiple concurrent projects and a fluctuating workload. Demonstrated ability to prioritize and manage time effectively.
Excellent written and verbal communication, presentation, and listening skills. Understand common objections and develop strategies to overcome them.
Intermediate math skills to calculate percentages, sales prices, and discounts quickly and accurately.
Team-oriented with the ability to build collaborative relationships with internal departments.
Strong persuasion and influencing skills required to close sales.
Strong phone presence, positive personality, demonstrates tenacity and resiliency.
Accepts ownership and accountability.
Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook, etc.) and CRM software such as Salesforce.com.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 20 lbs.
ADDITIONAL INFORMATION:
This is a remote teleworking position which requires a confidential home office space.
BENEFITS AN
Source : Tremco Incorporated
