Inside Sales Support Administrator - Amerlux

As the Inside Sales Support Administrator you will be responsibility for providing Pre-Sale sales and customer support to both internal, external and international strategic customers.  Responsible for sales goals for assigned In-House customers. Manage pre-sale functions and sales reporting as outlined by executive management, support strategic plans designed to maximize market penetration, profitability, and revenue through all channels.  Provide comprehensive analytics to measure success.  Manage team of Pre and Post Sale Support personnel.

 

Key Job Responsibilities Include:

• Pre-Sale support for Sales and customers to identify requirements and work internally with cross functional teams for seamless rollout.  Responsible for gathering, validating and communicating all expectations for overall program success and transition through the pre-sale to sale process.
• Execute inside sales responsibilities, to include crosses and layouts, for large scale commercial and national accounts.
• On-boarding and off-board agent relationships when appropriate.
• Leadership and management responsibility for the Inside Sales team and team development in line with goals set by VP of Sales.
• Develop tracking mechanisms for new rep/agents to provide feedback on performance in NPI, sales quotes, large products and sales performance compared to contract terms.
• Maintain current forecasting of future sales through collaboration with Sales team, customers and Purchasing.
• Partner with Quotations department on quote reviews and follow up.
• Responsible for all monthly sales, Rep and commission sales financial reporting as identified on a weekly, monthly, quarterly and annual basis.
• Support the Sales team on long-term and tactical short-term goals for account growth and penetration; Provide and report upon metrics that measure results.
• Attend key customer meetings, account meetings and trade shows along with sales team leaders to support key sales initiatives and develop new accounts.
• Work alongside individual sales team members to build and expand relationships through training and sales programs that best address customer needs.  Coordinate efforts throughout internal cross functional teams.
• Provide all required support and customer management responsibilities for International customers, jobs and opportunities.  Work in conjunction with Sales Managers to support on International opportunities.
• Take lead with Marketing and Sales team leaders on showroom experience presentations, coordination of use and any other programs.
• Effectively manage direct reports in term of: identifying opportunities to streamline processes; automate reports, improve the customer experience relative to take-offs and technical support.
• Other responsibilities as directed by Senior Management. 

Skills & Experience Include:

• BS/BA or equivalent experience.
• Excellent written and verbal and communication skills along with expertise in Microsoft Office and Excel.
• 3 + years' sales or sales support experience.
• Project management and strategic sales support experience.
• 3 + years’ experience in the Lighting, Architectural or Desgin industry.

Amerlux provides a competitive starting salary, full benefits including health, dental, vision, prescription drug, 401k with match, life, AD&D, short term disability, vacation, sick and holidays.  

Please submit your resume with salary requirements for consideration.

Amerlux is an equal opportunity employer.