Inside Transportation Specialist - Carvana

About Us

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Vehicle Service & Logistics Centers, sum up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

The Inside Transportation Specialist role functions to provide our customers with timely deliveries and excellent customer service. This role assists in the coordination of the movement of fleet lease, factory and consignment vehicles to and from the auction and to ensure maximum production volume in the most profitable way possible. Specialists will work closely with our customers and Vehicle Logistics Centers (VLCs) to make sure each assignment is communicated on and delivered in a timely manner through our RunBuggy/Hitch platform. 

Responsibilities

• Act as a point of contact for transportation for assigned ADESA auction(s) and ensure customers receive prompt, efficient and courteous attention.
• Properly dispatch loads for correct arrival time and location, including coordinating with auction drivers to make sure vehicles are picked up in a timely and efficient manner.
• Follow up with customers to make sure the load arrived safely and on time.
• Develop freight opportunities throughout the US and Canada and develop transport capability by facilitating contractor services.
• Recommend new customer services and procedures to the Online Operations Manager.
• Act as the Subject Matter Expert (SME) for the TMS program at corporate.
• Work with the Carvana Team and the corporate transportation department to reduce network costs and improve service.
• Provide prompt and courteous service: both on the phone and in person. Demonstrate friendliness and proper phone etiquette with every customer. Maintain a business casual appearance and a neat work environment consistent with the ADESA Employee Handbook
• Ensure proper follow-through on all directives, bulletins, schedules and accounting from the CarsArrive team and corporate transportation department.
• Maintain a good flow of communication and all other related personnel.
• Other duties as assigned.

Qualifications

• High School or GED required
• College education preferred 
• Must be 18 years of age and have a valid driver’s license
• Must be willing and able to commute to the Tempe office on a hybrid schedule
• Experience in the transportation industry is preferred but not required
• Excellent verbal and written communication skills
• Proven ability to multitask while maintaining attention to detail
• Confidentiality and integrity while handling sensitive information
• Proficiency with computer systems and applications

ADESA Benefits and Perks

Competitive Hourly Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
• Frequent – standing, watching, touching, listening, walking, talking
• Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions:

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Legal Stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.