Insurance Account Representative (Personal Lines) - KLM Careers
Ayer, MA
About the Job
Insurance Account Representative (Personal Lines)
Ayer, MA
Must be a US Citizen or Green Card holder.
We are looking for an Insurance Account Representative to join a full-service insurance company in Ayer, MA. This role assists clients with selecting, purchasing, and managing personal insurance policies to ensure adequate coverage and protection.
Responsibilities:
- Manage a portfolio of personal lines insurance accounts, including homeowners, auto, renters, and umbrella policies.
- Provide exceptional customer service by responding promptly to client inquiries and processing policy changes.
- Review client accounts at renewal time and proactively remarket accounts to find the best coverage options and pricing.
- Work with underwriters and insurance carriers to negotiate policy terms and conditions.
- Educate clients on insurance coverage options and assist in selecting appropriate products based on their needs.
- Handle claims reporting and follow up on the resolution process to ensure client satisfaction.
- Maintain accurate and up-to-date client records in the agency management system.
- Stay current with industry trends and regulatory changes to provide clients with up-to-date information and advice.
- Meet or exceed sales and retention goals set by the agency.
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Benefits:
- Competitive compensation
- Paid Holidays
- PTO
- Sick Leave
- Health Insurance (Medical, Dental, Vision)
- 401K with match
Required Knowledge, Skills, and Abilities: (Hiring Companies ATS Questions)
1. Do you have Minimum of 3+ years of experience in personal lines insurance.
2. Do you have an Active state insurance license in personal lines or ability to obtain one within a specified timeframe..
3. Must be a US Citizen or Green Card holder.