Insurance Customer Service Representative ** BILINGUAL - Primary Location

Tired of clocking in a dead end job, look no further!!!

Brooks Insurance Services; an Elite Allstate Agent Renee Moisanhas established itself as a trusted insurance agency dedicated to protecting families and businesses. Our agency values ongoing training and development, providing a supportive environment for employees to thrive. We prioritize delivering exceptional service to our clients, striving for a 5-star level of customer care.

Brooks Insurance Services is seeking an Insurance Customer Service Representative to join our team. Do you enjoy helping people and resolving/solving problems? This position offers a competitive salary, including base pay ranging from $18 to $23 per hour, along with commission and bonus opportunities. Service expected bonuses and commissions could range from $200 to $400 per month. As a vital member of our team, you will play a key role in providing outstanding service to our clients and contributing to the agency's success.

Apply Today! Join our team at Brooks Insurance Services and embark on a rewarding career in insurance customer service. Take the first step towards achieving your professional goals.

Salary Range: $18.00 - $23.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Work-Life Balance

Holidays Off

401k Plan

Advancement Opportunities

Mentorship

Professional Work Environment

Team Building Activities

Equipment Provided

Monday - Friday (8:30am - 5pm) Work Schedule

Weekends & Evenings Off

Vision Insurance

Licensing Assistance

Bonus Opportunities

Warm Leads Provided

Performance Bonuses

Ongoing Training Seminars

Evenings Off

Mon-Fri Schedule

Tuition Reimbursement

Professional Development

Responsibilities

• Collaborate with coworkers to achieve sales goals.
• Cultivates and maintains strong relationships with clients.
• Prepare and issue insurance documents promptly and accurately.
• Ensure policy changes are processed accurately and in compliance with regulations.
• Provide ongoing engagement and satisfaction through consistent communication.
• Assist clients in evaluating renewal options and making informed decisions.
• Identify opportunities to upsell additional products to existing clients.
• Monitor insurance claims.
• Continuing education to keep up with market changes.

• Licensing Requirements:
• You will be required to obtain the Florida 4-40 Customer Representative License (if not already licensed).
• Licensing assistance available to help obtain license if needed.
• Proficient in sales administration tasks.
• Strongly preferred is a bilingual candidate who is fluent in both Spanish and English.
• Sets ambitious targets and works diligently to surpass them.
• Collaborative and supportive team member who fosters a positive work environment.
• Clear and effective communication skills, both written and verbal.
• Consistently ensures accuracy and precision in work outputs.
• Demonstrates professionalism and respect in all interactions within the office environment.
• Computer Proficiency.