Insurance Customer Service Representative - Stolper Insurance Agency Inc

Stolper Insurance Agency Inc is a 4th-generation, family-run State Farm Insurance agency that has proudly served Elmhurst, IL, since 1930. Our current owner, Brian Stolper, has been an agent for over 20 years, continuing the agencys mission to protect and empower our customers by providing personalized and comprehensive insurance and financial solutions. With a team of 8 dedicated professionals working in both in-person and remote capacities, we combine the supportive nature of a family business with the extensive resources of the #1 Auto and Home insurer in the country.

We are seeking an Insurance Customer Service Representative to join our dynamic and supportive team. In this role, you will play a critical part in maintaining customer relationships and ensuring clients receive top-tier service. You will educate customers on insurance options, assist with their inquiries, and help them navigate their policies. This position offers a base salary between $42,000 and $52,000 annually, plus commission and bonus opportunities, with the potential for career progression and leadership roles.

If you're passionate about helping people, thrive in a results-driven environment, and want to be part of a supportive, long-established agency, we'd love to hear from you. Apply now to join our team at Stolper Insurance Agency Inc!

Salary Range: $42000 - $52000 per year

Annual Base Salary + Commision + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

• Use a customer-focused, needs-based review process to educate customers about insurance options
• Establish and maintain strong customer relationships, providing follow-up as needed
• Maintain a strong work ethic with total commitment to success each day
• Treat each customer contact as a cross and up-sell opportunity including financial products

• Results-oriented, goal-driven, and able to work independently without close supervision
• Strong desire for a lasting career and an opportunity to grow within the agency
• Confidence in your abilities and an optimistic outlook on the impact of your actions
• Willingness to learn, gain necessary insurance licenses, and become proficient in our products and systems
• Honest, hardworking, and committed to treating others with respect and responsibility
• Ability to listen to customer challenges, present solutions, and gain their commitment
• A passion for helping others and a desire to provide excellent service and quality products