Insurance Customer Service Representative - Ultimate Staffing Services

Ultimate Staffing has partnered with a fantastic insurance organization who is seeking an experienced Customer Service Representative to join their growing team. If you have 5+ years of Account Management experience and have a current P&C license, please apply today for immediate consideration. 860-524-5573 or

What's in it for you?

• Up to $70k annual salary
• Additional bonuses potential throughout the year
• Ability to work a hybrid schedule
• Internal growth opportunities
• Awesome benefits and company culture

What will you be doing in this role?

• Reviewing New business policies, confirming the coverage received is as quoted and welcoming the new client to our client's agency.
• Processing annual renewals, endorsements, reinstatements and cancellations.
• Daily customer service needs, including billing inquiries, mortgage updates, vehicle changes, and coverage inquiries.
• Corresponding between the carrier and client's insurance needs, familiarizing oneself with the various carrier websites.
• Writing new business for umbrellas, watercraft and antique vehicles.
• Work closely with the Personal Lines remarketing team assuring the account is able to transfer to a new carrier. Also working with the Personal Lines producers.

​Qualifications:

• Applicants must hold a current P&C license, pursuing continuing education as mandated by the CT Insurance Department. Continuing professional development is strongly encouraged, which the agency pays for. Professional designations are a plus.
• Applicants must have strong technical skills with Microsoft programs including Word, Excel, and Outlook and experience with internal Management systems is a plus.
• Applicants must have a strong background in Customer Service and be comfortable with a Team Oriented work environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.