Intake Case Manager - Addison Group

Job Title: Intake Case Manager

Location: Hybrid (Main Office: Denver, CO)

Industry: Nonprofit / Human Services

Pay: $22.07 per hour (Starting at $22.07, with a potential increase to $24.52 after 6-month competency review)

About Our Client:

Addison Group is partnering with a nonprofit organization dedicated to supporting individuals and families within the community. Our client focuses on providing resources and services to those with intellectual and developmental disabilities (IDD), empowering them to live fulfilling lives.

Job Description:

We are seeking six motivated Intake Case Managers to join our client's team. This role is ideal for individuals passionate about community service and helping others navigate complex systems. You will play a crucial role in managing member cases, ensuring timely assessments, and providing ongoing support to members and their care teams.

Key Responsibilities:

• Respond promptly (within 2 business days) to member, family, or provider inquiries, including questions, concerns, and requests for status updates.
• Conduct virtual eligibility assessments and quarterly monitoring visits with members.
• Complete required paperwork, submit certifications, and manage case-related documentation.
• Coordinate with care teams to find service providers and necessary resources for members.
• Monitor incident reports and follow through on necessary actions or investigations.
• Effectively manage a caseload while ensuring all cases comply with organizational and regulatory standards.
• Assist in case closures or terminations, ensuring members understand the complaint and appeal process.

Qualifications:

• Bachelor’s degree in social work, psychology, or a related human services field, or 5 years of relevant experience in LTSS, particularly with developmental disabilities.
• Combination of education and experience will be considered.
• Preferred: Case management experience and bilingual in Spanish.
• Experience working with IDD populations, hospitals, or nursing facilities is a plus.

Additional Details:

• Hours: Monday to Friday, 8 AM - 5 PM during training. Potential to shift to a 4-day, 10-hour workweek once full-time.
• Tentative Start Date: October 27th
• Training: Comprehensive training provided, including classroom-style sessions, 1-on-1 mentorship, and ongoing support.
• Software: CaseLogic, Astro, and Care & Case Management Systems
• Dress Code: Business casual, with flexibility depending on daily tasks.

Perks:

• Employer-paid medical, dental, and vision benefits.
• Generous paid time off (vacation, sick leave, holidays).
• Life and disability insurance.
• Tuition reimbursement (for full-time employees).
• 403(B) retirement plan with company match.
• Employee assistance program.
• Opportunity to work a flexible 4-day workweek upon full-time hire.

If you're ready to make a difference in the lives of others and grow your career with a dedicated team, apply today!

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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