Intake Coordinator - Behavioral Health Solutions

Behavioral Health Solutions is a team of mental health treatment professionals who specialize in providing comprehensive behavioral health services in Skilled Nursing Facilities and through SNF, Outpatient, and Telehealth. As we expand as a leading provider, we are seeking skilled professionals of the highest caliber of integrity.

BHS is looking for an experienced and dynamic individual to join on team! Someone who is able to multi-task, problem-solve, and deliver the best customer service to our clients in a high call volume workplace. This position has room for growth and incentives!

Job Type:

• Full-time (Monday through Friday)
• In-Office
  

Responsibilities

• Complete client intake and screening.
• Schedule new and established clients.
• Communicate with Psychiatry and Therapy Providers.
• Handle inbound calls and faxes, and answer patient questions.
• Connect with new patients via phone and email.
• Coordinate/Verify Insurance Eligibility and Benefits insurance carriers.
• Assist the care team with department goals.
• Coordinate patient care.
• Provide additional support as needed to the team or department.

Requirements

• High school diploma or general education degree (GED)
• A minimum of 1 year of Healthcare Industry experience.
• Excellent oral, written, and listening communication skills.
• Effective organization and time management skills with the ability to manage multiple tasks simultaneously and work in high-pressure situations.
• Excellent interpersonal skills and demeanor
• Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel.
• Knowledgeable in the use of EMR systems such as AthenaOne.
• Ability to adhere to strict attendance and punctuality expectations.
• Ability to attend to details ensuring accuracy promptly.
• Ability to work both independently, as well as collaboratively.
• Ability to identify and proactively solve problems
• Ability to demonstrate Behavioral Health Solutions’ core values and performance principles of compassion, teamwork, respect, integrity, accountability, and quality service.
• Additional duties as assigned.

Benefits

• Hands-on and Virtual Training and Supervision.
• Work-Life Balance
• PTO and Paid Holidays.
• A comprehensive benefits package (Medical, Dental, Vision, Life, and more)
• 401k with company match.

Pay

• $17 - $18.50 per hour